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D-Patrick Lebanon Ford

Lebanon, IN

4.9
93 Reviews

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 93 reviews

January 08, 2024

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going. More

by henrob79
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jan 09, 2024 -

D-Patrick Lebanon Ford responded

Hi henrob79, thank you for rating your visit! We're happy to hear our team was able to take care of the tire replacement. Plus, staying transparent by keeping you inform. Happy Driving!

January 07, 2024

I take my 2014 Ford F150 exclusively to D Patrick Ford for all its maintenance requirements. Your dealership personnel have always been very helpful and respectful to me, and that means a lot. Josh was my More

by danrusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 08, 2024 -

D-Patrick Lebanon Ford responded

Hi Danrusher, thank you for rating your visit! We're proud to hear our team has earn your trust. We're proud to hear Josh was so helpful and gave you such excellent service. We will be honored to help you again in the future. Happy Driving!

January 04, 2024

Very pleased with Jon Sheets our salesman. He stayed in touch after initial visit and let us know when something came on the lot that we maybe interested in. He was very friendly, knowledgeabl More

by grigsbyterry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sheets - salesman Steve Meegan - finance
Jan 05, 2024 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're very proud of Jon for exceeding your expectations and kept you inform and was able to answered all your questions. He will be honored to help you again in the future. Happy Driving!

January 04, 2024

I appreciate your persistence in locating the source of the continued oil leak in my truck. More

by candy.royer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
several,
Jan 05, 2024 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team was able to find the source of your issue and they took care of it. We will be honored to help you again in the future. Happy Driving!

January 04, 2024

Everyone was very nice and I was able to get my oil changed in a timely manner More

by TammyJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna west
Jan 05, 2024 -

D-Patrick Lebanon Ford responded

Hi TammyJo, thank you for rating your visit! We're happy to hear our team was so helpful and got you back on the road in a timely manner. Happy Driving!

Jan 05, 2024 -

TammyJo responded

You are more than welcome

December 30, 2023

Everyone was so friendly and welcoming. They started on my car on time and had me out of there by the estimated time. The waiting area was comfortable. I'd definitely come back for service More

by Nsbshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 01, 2024 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team didn't take too much of your time and even that time was a comfortable time for you. We will be honored to help you again in the future. Happy Driving!

December 30, 2023

Michael was very helpful from start to finish. Car looks fantastic. Very pleased and happy. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael wines
Jan 01, 2024 -

D-Patrick Lebanon Ford responded

Hi Diana, thank you for rating your visit! We're proud to hear Michael was so helpful and gave you excellent customer service. We will be honored to help you again in the future. Happy Driving!

December 28, 2023

Very Friendly staff. Went in to do some recalled repairs and they fixed another item that I was not aware was even an issue, at no cost. Highly recommend their service d More

by ArgotteL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 29, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're very happy to hear team was able to take care of that issue for at no cost. D-Patrick wants our guest to stay safe on the road and it's good that it was taken care of soon as it was found. We will be honored to help you again in the future. Happy Driving!

December 27, 2023

It’s refreshing to have found a dealership that wants to help their customers! Each time I have brought my vehicle in for service the team never disappoints. More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Melissa, Olivia
Dec 29, 2023 -

D-Patrick Lebanon Ford responded

Hi Tyler, thank you for rating your visit! We're very glad to hear our team gave you excellent service. We're always happy to help out our customers and make sure you're safe on the road. Happy Driving!

December 26, 2023

Terrific service, service department was on time, with friendly staff. Communicated my cars service needs with me. Great experience. More

by Kspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 29, 2023 -

D-Patrick Lebanon Ford responded

Hi Kspencer, thank you for rating your visit! We're very to hear our team was able to take good care of your vehicle and made sure to inform you about service needs. We will be honored to help you again in the future. Happy Driving!

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