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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.8
680 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 680 reviews

April 02, 2026

We had a great salesman Eshan did everything we asked of him and found us exactly what we wanted. We would recommend him to everyone More

by josieramos1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eshan
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Apr 02, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words, Josie! We’re thrilled to hear that Eshan provided you with excellent service and helped you find exactly what you wanted. Your recommendation means a lot to us. We look forward to seeing you again at Gene Messer Chevrolet! Sincerely, The Gene Messer Chevrolet Team

April 02, 2026

Thomas was so nice and helpful. I would refer him anytime. He was kind and helpful and knew exactly what he was doing. Thank you so much. He did everything in a timely manner!!! More

by Poohmosagarcia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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March 31, 2026

My Service Rep, Brendan, was truly helpful when I brought my Tahoe in for maintenance. He explained in detail what service I needed and what it would cost. I got my vehicle back the next day and I am very pl More

by weavertommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan from Canadian, Texas
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March 30, 2026

It was easy to make an appointment and very quick drop off for my appointment. I was notified throughout the day about the status of the recall on my car. I didn’t purchase this vehicle from Gene Messer, More

by kimberlystaudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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Mar 31, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Kimberly! We’re thrilled to hear that you had a positive experience with us at Gene Messer Chevrolet, even though you didn’t purchase your vehicle here. It’s great to know that our communication and customer service made a difference during your recall appointment. We look forward to helping you with your next vehicle purchase! Please don’t hesitate to reach out if you need anything in the future. Sincerely, The Gene Messer Chevrolet Team

March 27, 2026

They were very helpful and gave the greatest deal they possibly could. Quick and easy More

by robreyna44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden
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Mar 28, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2026

Didnt have to wait long to get an appointment, and having a link to tract the progress was great. More

by lisalackie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel
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Mar 27, 2026 -

Gene Messer Chevrolet responded

Glad you shared your experience with us, Lisa! We’re happy to hear that you didn’t have to wait long to get an appointment and found the tracking link great. At Gene Messer Chevrolet, we strive to provide our customers with efficient service. We look forward to seeing you again soon! Sincerely, The Gene Messer Chevrolet Team

March 25, 2026

Josh greater me at the front door, explained the recall process and even got me a ride home. All was completed the same day. More

by jetpilotbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 28, 2026 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

The entire team at this dealership is always so kind and courteous and they all work together to get me in and out quickly. I am so grateful. More

by DaisyT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
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Mar 26, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2026

Dealership was easy to schedule an appointment and they were extremely quick. Asked if I needed anything else on my service before performing maintenance. More

by mattren_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Mar 20, 2026 -

Gene Messer Chevrolet responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Service station is very clean. When Approaching the service desk it is a little intimidating More

by Oliann0622
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 17, 2026 -

Gene Messer Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear that you found our service station at Gene Messer Chevrolet to be clean. Our staff appreciates your feedback regarding the service desk atmosphere and will certainly take it into consideration as we strive to improve. We hope to see you again soon! Sincerely, The Gene Messer Chevrolet Team

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