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Gene Messer Chevrolet

Lubbock, TX

4.7
647 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 647 reviews

January 19, 2026

A great place to do all of your automotive shopping, vehicles, parts or service. Very professional More

by Slushtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Josh i believe
January 18, 2026

Jason and Kade were great very helpful and knowledgeable salesman great customer service skills would recommend them to anyone needing a great car.and great customer service very friendly and polite gotnis More

by lloydkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Made and Jason
Jan 19, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2026

Esteven and Bailey and diamond went above and beyond to help me find the right vehicle! More

by Tyler.nagle.perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteven, Bailey, diamond
Jan 19, 2026 -

Gene Messer Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2026

They guarantee their work and wont stop till your vehicle is serviced to the best of their abilities and they meet customer satisfaction More

by donb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel, Jack, Ruby, John Dillion,
Jan 14, 2026 -

Gene Messer Chevrolet responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2026

This was by far the most enjoyable car buying experience we have ever enjoyed. They were willing to work with us to get to the payment we wanted and did not pressure us into getting unnecessary things. Will More

by Jmeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan, billy
Jan 15, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 12, 2026

Great doing business with you, knowledgeable and courteous! Everything went smoothly and quickly. Did what you said and kept me informed.! More

by johnie.harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Louis.
Jan 15, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 08, 2026

Awesome dealer and very knowledgeable about there products. Was a great experience. Would recommend anytime More

by dragster595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gonzales
Jan 09, 2026 -

Gene Messer Chevrolet responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2026

Sorry, I was not present, to know how the dealer handled the purchase of the Chevy Equinox! More

by enriquezirene43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eliodoro Valdez JR
Jan 09, 2026 -

Gene Messer Chevrolet responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Michael Wims General Manager mwims@genemesser.com

January 08, 2026

Kevin was very nice. The service was fast. I was happy with the quickness & professional service. More

by Lisavergara73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 10, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

I had a recall and expected a delay, but they were able to schedule me immediately, gave me a good price on immediately necessary repairs, and didn't force me to do additional work. More

by leah.thorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 09, 2026 -

Gene Messer Chevrolet responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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