Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.8
708 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 708 reviews

June 18, 2026

They checked me in fast a clean waiting room and I kept me informed with in person and text and email did a good job More

by 713DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 19, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words, Davis! We're thrilled to hear that you had a positive experience at Gene Messer Chevrolet. Our team strives to provide efficient service and keep our customers informed every step of the way. We appreciate your feedback and look forward to seeing you again soon! The Gene Messer Chevrolet Team

June 17, 2026

Jeremy the sales professional was very attentive and helpful. Luis in finance was as well. More

by Klehman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis in finance
Report | Print
Jun 18, 2026 -

Gene Messer Chevrolet responded

Thank you for the great review, Klehman! We're glad that Jeremy was attentive and helpful throughout your experience and that Luis in finance contributed to a smooth and supportive process. It's always rewarding to know the team at Gene Messer Chevrolet made things easier for you from start to finish. We appreciate your recommendation and look forward to your next visit! Sincerely, The Gene Messer Chevrolet Team

June 16, 2026

Great service. Gave lots of info. Made the process easy. Very satisfied would recommend to others. More

by Sarita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Luis
Report | Print
Jun 17, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words, Sarita! We’re thrilled to hear that you had a great experience with us at Gene Messer Chevrolet. It’s wonderful to know that our team provided you with the information you needed and made the process easy. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Gene Messer Chevrolet Team

Jun 17, 2026 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

I was so pleased with the people at this dealership. Everyone was so kind and not pushy at all. Really felt good vibes the whole time from these folks. More

by Aeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Aiden, Bailey, Scott
Report | Print
Jun 16, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our team at Gene Messer Chevrolet. Our team strives to create a welcoming atmosphere, and it’s great to know you felt the good vibes during your visit. We appreciate your feedback and hope to see you again soon! Sincerely, The Gene Messer Chevrolet Team

June 13, 2026

Took my traverse in for routine maintenance and the people there were great. They kept me informed of progress. More

by brycemartinez44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 14, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words, Bryce! We're thrilled to hear that you had a positive experience during your routine maintenance for your Chevrolet Traverse at Gene Messer Chevrolet. Our team strives to keep our customers informed every step of the way. We look forward to seeing you again for your next service! Sincerely, The Gene Messer Chevrolet Team

June 08, 2026

Daniel was excellent at answering all of our questions and the service was absolutely amazing! More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 09, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful feedback, Jordan! We're delighted to hear that Daniel provided excellent service and was able to answer all of your questions. At Gene Messer Chevrolet, we strive to deliver amazing experiences, and it's great to know we achieved that for you. Looking forward to welcoming you back for your next visit! Sincerely, The Gene Messer Chevrolet Team

June 08, 2026

Service was very slow with little communication. I had to reach out to my service advisor every time to get any information. The tracker that they send you is not updated timely so don’t use it. Wil More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Webb.
Report | Print
Jun 10, 2026 -

Gene Messer Chevrolet responded

Michael,    Thank you for taking the time to leave valuable feedback for our team. We apologize that we didn't meet your expectations and agree that outgoing communication from your advisor is incredibly important. We will use this as a learning experience and hope that you will give us the opportunity to earn your business back at some point.   Michael Wims | General Manager 806.747.3211

June 07, 2026

Awesome friendly, courteous service. The manager listen to our concerns & found a solution. Favorite Service Department. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto, a couple of others not sure of their names
Report | Print
Jun 07, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback, Sandra! We truly appreciate your kind words about the friendly and courteous service you received at Gene Messer Chevrolet. It’s great to hear that our manager listened to your concerns and found a solution. We look forward to serving you again in our favorite service department! Sincerely, The Gene Messer Chevrolet Team

June 01, 2026

I’m very happy with my truck buying experience with group 1. The salesman LaMin was great and so was the financing. More

by sutherland.design
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamin and a financing gentleman
Report | Print
Jun 02, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great truck buying experience with us. LaMin is indeed a valuable member of our team, and we're glad he was able to assist you so well. We appreciate your feedback and hope to see you again soon! Sincerely, The Gene Messer Chevrolet Team

May 28, 2026

Good people to deal with and fast service also Joshua was good with calling and let me know updates here and there More

by littlejimmie331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 29, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Jimmie! We’re thrilled to hear that you had a positive experience with our team at Gene Messer Chevrolet and that Joshua was able to keep you updated throughout the process. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Gene Messer Chevrolet Team

1
2
...
71