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Gene Messer Chevrolet

Lubbock, TX

4.8
763 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 763 reviews

October 22, 2026

They were very nice and friendly. Made the whole experience favorable, they weren’t pushy and answered all of our questions More

by Victor Salas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 23, 2026 -

Gene Messer Chevrolet responded

Victor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2026

Completely satisfied with customer service! Oil change rotation and all the rest for 1st service done in under and hour! More

by ccon5230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 23, 2026 -

Gene Messer Chevrolet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2026

Went in for oil service and warranty work. Had 11:00 appointment, everything went well and it was ready in about two hours. Very happy with experience! Josh was great to work with. More

by johnie.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Oct 23, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 19, 2026

Ehsan was great to work with and the whole team made the process of buying a car easy. More

by 1g.wdrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan
Oct 20, 2026 -

Gene Messer Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2026

Jeremy was great, price was good, many sales staff spoke to us, great car, wife didn’t want to let me drive it More

by trishasbrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 16, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Hub City. If you have any further questions, please don't hesitate to reach out!

October 14, 2026

Came in for my oil change appointment was greeted right away and checked in. I was told up front that it would likely be an hour and a half as I was waiting on location. More

by blowmoon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horr
Oct 15, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Chevrolet Hub City

October 14, 2026

First I would like to thank Aidan Howard for helping me on my new truck did a good job made everything go quick and easy More

by matias.romero1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AIDAN HOWARD
Oct 15, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Hub City. We can't wait to see you again, have a great day.

October 11, 2026

Josh Webb had good communication. My car was in there for a month.The job they had conducted required them to take out my gas tank, and empty out the gas. They returned my car with ju More

by ccreyes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Webb
Oct 13, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback. We will address your concerns with our team and look forward to exceeding your expectations during your next visit. Michael Wims | General Manager 806.747.3211

October 08, 2026

Our salesman was super knowledgeable and very friendly and helpful. The entire purchasing process was efficient and seamless. I highly recommend this dealership. More

by amberthom71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 12, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2026

Always great experience at Gene Messer Chevrolet! Quick service, kind and attentive employees, plus they pay for uber rides! More

by Zach Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Oct 09, 2026 -

Gene Messer Chevrolet responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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