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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
521 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 521 reviews

July 21, 2025

Great overall service from beginning to end. Tech sent service info and receptionist was awesome. More

by gabe4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
July 21, 2025

Very helpful and nice advisor. I had a quick wait time given my circumstances. Very satisfied! More

by Mlmrtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce, Joshua from service. Joshua as my advisor
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July 18, 2025

The team here is great, chased down an issue on my z06 that was missed by another dealership service department. More

by Shooff91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
Jul 21, 2025 -

Gene Messer Chevrolet responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Love getting my car serviced here always fast and convenient and today I was able to get my son his first car!!! More

by Niklibra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Aidan
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Jul 20, 2025 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2025

Great and courteous people. Thomas in the workshop setting me up for service was tremendous 👍👍 More

by Smokeyferrell2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas was outstanding
Report | Print
Jul 17, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

I came in for an oil change and the staff accepted my Chevrolet truck and replaced the oil in a timely manner. Good service. More

by austin.tomlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden
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Jul 18, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2025

Great customer service and easy to deal with. Great experience. Will recommend to others too More

by Coachhutch22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estevan Fabila
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Jul 16, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Gene Messer Chevrolet

July 13, 2025

Josh in service was fantastic to work with. He kept me informed during the process of the repairs on my car. His customer service was top notch. More

by kmathison3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 14, 2025 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

Thomas helped me and was very nice and polite. I appreciated him. Michael Sauseda also was very nice and helpful. More

by rpwilliams7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and Michael Susaeda
Report | Print
Jul 14, 2025 -

Gene Messer Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

Had to wait 2 hrs for an oil change when I had called Monday to make the appt. They had overbooked as they only had 3 service techs. Service person said they had complained about overbooking but it doe More

by grannynorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh.
Report | Print
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