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Gene Messer Chevrolet

Lubbock, TX

4.7
505 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 505 reviews

June 25, 2025

The service department here at Gene Messer Chevrolet is the BEST service department I’ve been through. I’ve been through other service departments like gene messer Toyota and they have been horrible with c More

by floreslazarus12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
June 25, 2025

My vehicle was processed within five minutes of my arrival. The service writer was very nice and helpful. He invited me to their lounge to enjoy a cup of coffee or a water and enjoy some popcorn. More

by santoschavez969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan
June 24, 2025

Kevin and the service team do a great job taking care of us! Every time More

by codyandash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
Jun 25, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2025

Very helpful people, we're really happy with the service that we had at this dealership , thank really very much More

by marthaSilvercg1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny jimenez
Jun 25, 2025 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

Lamin was such a great a great help. He worked so hard at getting me the price I needed. He was kind enough to pick me up at the rental place. More

by Nikaroni1963
Recommend Dealer
Yes
Employees Worked With
Lamin. He was so polite and such a hard worker
Jun 23, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for taking the time to leave a review! We are so happy to hear that Lamin went above and beyond to make sure you were taken care of. We truly appreciate your business and hope to see you again soon!

June 19, 2025

The service was good, although the wait was longer than expected the staff made sure I was a priority. More

by sowell.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Jun 24, 2025 -

Gene Messer Chevrolet responded

Thank you for the great review! We apologize for the longer wait, but we're so glad to hear our staff made sure you were taken care of. We truly value your business and hope to see you again soon! Michael Wims General Manager

June 18, 2025

I received excellent service & Joshua took good care of me. The waiting room was very comfortable More

by Janet poole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua webb
June 18, 2025

Joshua met me and immediately started the check in process. The service was completed on time. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 20, 2025 -

Gene Messer Chevrolet responded

Hello Bill, we're happy you found Joshua to be so supportive during your experience here at Gene Messer Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2025

Great Service. Appointment was easy to book and they kept me right on schedule. Ramiro in parts and Roy are also real good dudes! More

by SHMARTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Ramiro, Roy
Jun 20, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2025

Professional, friendly, and honest. Salesman was easy to work with, and very personable. Great olace More

by Drewfaulk9709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehsan
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