Gene Messer Kia - Service Center

The people here at this dealership are all very respectful and make. Me feel comfortable. Joe is our go-to guy. ⭐️ respectful and make. Me feel comfortable. Joe is our go-to guy. ⭐️ More

I’m always treated well, given excellent service and care of my vehicle, given detailed information about what work needs to be done or was done, and in a reasonable amount of time. I keep coming back to Gen of my vehicle, given detailed information about what work needs to be done or was done, and in a reasonable amount of time. I keep coming back to Gene Messer for both of my vehicles’ needs for these reasons. They are reliable and offer the best service available for my vehicles. More

Great Service department John really helped when we got there and when we picked it up there and when we picked it up More

The service was great and the staff couldn’t have been nicer. I’m still waiting on paperwork for the recalls that were done. nicer. I’m still waiting on paperwork for the recalls that were done. More

Worst service, lies after lies the work that stated was done was not! When you pay almost 2,000 you expect them to clean the mess and refill the fluids it leaked. done was not! When you pay almost 2,000 you expect them to clean the mess and refill the fluids it leaked. More

Great service. Mechanic took care on not leaving greasy prints both inside and out. Service desk was accommidating with explanations about service work done and wha Mechanic took care on not leaving greasy prints both inside and out. Service desk was accommidating with explanations about service work done and what may need future attention. Only downer was I had set up a appointment time for 2pm, but there were three cars ahead of me. They gave me a Uber both to take me home and pick me up do to the delay. Overall, I would gladly recommend Gene Messer Kia to friends or family. More

The tech explained the work performed, very informative. Always a good experience when taking my car to be serviced Always a good experience when taking my car to be serviced More

The service department needs attention. When I bring a vehicle in to be serviced they don’t do the job in a timely manner or just don’t do the job at all. It’s happened to me numerous times When I bring a vehicle in to be serviced they don’t do the job in a timely manner or just don’t do the job at all. It’s happened to me numerous times and is starting to become a reoccurring issue. For example, I recently brought my vehicle in due to having a coolant leak (kept having to refill the coolant overflow tank), flat tire and due to my wireless charging not working. The dealership kept my vehicle (Kia Carnival) for 5 days and couldn’t tell me what was wrong with my vehicle and didn’t do any work to my vehicle. I found this extremely upsetting because I didn’t realize that they only added air in my tire instead of fixing the flat I had while I was in the middle of a 2 hour drive with my 5 children who are all 6 years or younger (still in car seats). More

I had an amazing experience and John was very helpful! He was able to get my car in and out and also answer all the questions I had. I really appreciate him. He was able to get my car in and out and also answer all the questions I had. I really appreciate him. More

All my service needs were meet today provided by the staff, great communication and excellent quality service was rendered staff, great communication and excellent quality service was rendered More