Gene Messer Kia - Service Center

Kyle was friendly, curtious and very knowledgeable. The waiting room was very comfortable and we didn’t have to wait very long. The waiting room was very comfortable and we didn’t have to wait very long. More

Great service. Friendly, Courteous and Professional. Amazing dealership. Buy and/or service your vehicle here. 😁 Friendly, Courteous and Professional. Amazing dealership. Buy and/or service your vehicle here. 😁 More

Awesome company. Will only get my cars from them from now on. Would recommend to everyone. Will only get my cars from them from now on. Would recommend to everyone. More

I had easy appointment set up online, good customer service and quick oil change, along with recommendations for other service needed. Always helpful getting reminder about your appointment service and quick oil change, along with recommendations for other service needed. Always helpful getting reminder about your appointment More

Given time of 1 - 2 hours . I had to ask if the work was completed. I had to ask if the work was completed. More

Not timely whatsoever. Upwards of 4 hours for just an oil change and tire rotation. Upwards of 4 hours for just an oil change and tire rotation. More

Ok work I guess, but believe overcharged of $589 for only diagnostic without telling me how much it would to diagnose before diagnosis and inspected things I did not want inspected only wanted hose and therm diagnostic without telling me how much it would to diagnose before diagnosis and inspected things I did not want inspected only wanted hose and thermostat replaced I believe I was taken advantage due to my misfortune of having my daughters car in desperate need of repair and towed to dealership and now my daughter says both headlamps are not working which were working fine before I had left it at dealership and I had recently replaced one of the headlamps! Not satisfied! More

Great customer service the guy at service was awesome Helped and explained things great will Be back awesome Helped and explained things great will Be back More

They are trying to fix issues and i appreciate it . Still a work in progress. Loaner is helping Still a work in progress. Loaner is helping More

Gene Messer Kia staff is very respectful and helpful. Every time I go in the greet me with a smile and good attitude. Inside and outside is a very clean environment. Every time I go in the greet me with a smile and good attitude. Inside and outside is a very clean environment. More