Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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166 Reviews of Gene's Chrysler Dodge Jeep RAM
Friendly people and Great service This is definitely one of my favorite dealerships so far that I've bought a vehicle from. Everyone is super friendly and helpful and Our sales rep, Ca This is definitely one of my favorite dealerships so far that I've bought a vehicle from. Everyone is super friendly and helpful and Our sales rep, Carlos worked with us every step of the process. Got something I could afford and with very little hassle. Professionals at the core. Thanks again! More
Awesome Jim Jim he helped us out and we got what we wanted, and then some. Both trucks are great. Dealership worked with us and made sure we were taken care of. Jim he helped us out and we got what we wanted, and then some. Both trucks are great. Dealership worked with us and made sure we were taken care of. More
So far Genes has been great. Genes accomplished everything they said they'd do to my pickup plus repairs I added to the RO when I dropped off. Not only did they do all the repairs Genes accomplished everything they said they'd do to my pickup plus repairs I added to the RO when I dropped off. Not only did they do all the repairs correctly but they did it in the time they promised. Tymbr and Sonya called and updated about the progress a lot. Everything was great. More
Best/fastest car purchase This purchase was done start to finish in 45 minutes or less with a trade in. I got everything I wanted in the first offer without any negotiations; e This purchase was done start to finish in 45 minutes or less with a trade in. I got everything I wanted in the first offer without any negotiations; extended warranty,GAP,and low interest! Thanks Genes More
Windshield wiper replacement I went in to get my wiper replaced because it had broken. When I went in to the shop, the parts technician got the wiper and replaced it for me. He I went in to get my wiper replaced because it had broken. When I went in to the shop, the parts technician got the wiper and replaced it for me. He also reminded the service writer to check on the Mopar warranty because I had the wipers less than 1000 miles. I had to wait while they checked on this but I was very satisfied with my experience. Always good service from the service writers and parts technicians. Thanks. More
Service was wonderful! Very happy with the service, everyone was great to my granddaughter and my self. It was her birthday and Sonya sang happy birthday to her, she got a b Very happy with the service, everyone was great to my granddaughter and my self. It was her birthday and Sonya sang happy birthday to her, she got a balloon from Gena, and a Teddy Bear from Terry. A two year old couldn't ask for more. Thank You all! More
totally satisfied Just had shocks & struts. inspected. I felt like something was loose with wife's Compass. They said it was ok. Like service department. Am very sat Just had shocks & struts. inspected. I felt like something was loose with wife's Compass. They said it was ok. Like service department. Am very satisfied More
personal touch John let's me put on the protective glasses, and look under the hood w him and the techs and explains the issues, trouble shoots, answers my questions John let's me put on the protective glasses, and look under the hood w him and the techs and explains the issues, trouble shoots, answers my questions, doesn't look to charge for unnecessary things. I enjoy my visits to Genes bc I get to be a part of it! And all the people I've ever dealt w at Gene's are friendly and down to earth. I appreciate that. More
Ram Truck purchase Carlos Parker was my salesman and extremely professional and knowledgeable of the vehicle that I was looking for. I was seriously looking at another Carlos Parker was my salesman and extremely professional and knowledgeable of the vehicle that I was looking for. I was seriously looking at another dealership that is a volume dealer but Carlos asked for a chance to prove that he could meet my requests. I agreed and the final outcome was purchasing a Laramie Ram truck from Genes. Carlos made sure that all my concerns and questions were addressed with emails and phone call follow ups. A really great experience to be able to buy from a local dealer within our community and to have a salesman that truly wanted to earn my business. Carlos did just that and I would buy from him again or recommend him to friends and family. This was a 5 STAR experience for myself. More
I'm happy with my purchase I was in dire need of a new van as mine had over 192,500 miles on it. I am pleased with the new grand caravan. It drives like a dream. My hope is I I was in dire need of a new van as mine had over 192,500 miles on it. I am pleased with the new grand caravan. It drives like a dream. My hope is I get the same reliability from the new vehicle. More