Generation KIA

Took care of the customer Brought my new KIA Sorento in for service due to a warranty issue. The problem was intermittent making it hard to diagnos. The service manager listene Brought my new KIA Sorento in for service due to a warranty issue. The problem was intermittent making it hard to diagnos. The service manager listened to my description carefully and took the time to trouble-shoot & find the problem. The service representative, John set me up with a loaner vehicle and gave me an estimate of when the job would be completed. The work was completed on time and the problem was solved. The vehicle rides like a charm. When I picked up my Sorento, in addition to the repairs, they had washed it and had it all ready to go. As a new customer, I had the feeling of being well taken care of. Something I have not experienced with other dealers. More

New 2014 Lease My husband and I casually walked in to Generation Kia planning on looking around to see what car best suited my needs as I do a lot of driving daily d My husband and I casually walked in to Generation Kia planning on looking around to see what car best suited my needs as I do a lot of driving daily due to my office being so far from home. We were welcomed by Jonathan almost immediately with a friendly smile a hand-shake. I explained what I was looking for and expressed my interest in a Lease. He was not pushy at all which was important to me since we had been to a couple of other dealers and the obvious need to make the sale and not doing what was best for me-the customer, immediately turned me off. Jonathan was very informative and we decided to Lease was our best option for now. My husband and I went for a spin and I fell in love with my Forte LX. Long story short, we left a deposit, came back a few days later, met with Mike(also very nice and helpful) to finalize the paperwork and I walked out happy! My only wish was that our time waiting would have been cut in half. But overall, great experience. Thank you Jonathan and Mike! More

Brand New Car Purchase First and foremost, Mr. Joseph Jones is by far the most experienced, professional sales representative I have ever had. Buying a new vehicle can be qu First and foremost, Mr. Joseph Jones is by far the most experienced, professional sales representative I have ever had. Buying a new vehicle can be quite stressful but he explained everything to me with much patience and is very knowledgeable. He knew exactly what I wanted to buy and met all of my needs. In addition, he didn't waste my time with trying to sell me something I was not going to be happy with. I also would like to share that Scott in the Finance Department is a Miracle Worker, very knowledgeable with the financing process and assured me he would guide me through the credit process so I would able to have a monthly payment that I could ultimately afford. Lastly, the showroom is beautiful! Thank you so much Generation Kia!!! Sincerely Ms. Fox More

Awesome customer service Pat Benedetto was awesome and so helpful! Will defenitley recommend her and Generation Kia!! Their knowledge and willingness to help was great and not Pat Benedetto was awesome and so helpful! Will defenitley recommend her and Generation Kia!! Their knowledge and willingness to help was great and not pushy at all which was important to us. More

experience buying a new car I actualy had a KIa Sorrento that I had leased. The lease was due to expire in 6 months but I had already exceeded the mileage limit. Patty was very f I actualy had a KIa Sorrento that I had leased. The lease was due to expire in 6 months but I had already exceeded the mileage limit. Patty was very friendly and knowledgeable and helped me to get the best deal on ending my lease and purchasing a new Kia Soul. The whole process was enjoyable and quick. Patty is very caring and professional. Thank you so much! Helen McCarthy More

great experience the over all experience was really great would with out question recommend to any one buying a new or used car it was a pleaser the over all experience was really great would with out question recommend to any one buying a new or used car it was a pleaser More

Great service!! I was just recently in a car accident and my car was totaled. I needed a car right away. I thought the dealership process would take awhile and I was I was just recently in a car accident and my car was totaled. I needed a car right away. I thought the dealership process would take awhile and I was honestly dreading going. I met Joe Johnson and he made the process as stress free as possible and I am so grateful. I didn't have a lot to work with and he managed to get me into a car I absolutely love, even more than my last kia! I will be recommending this dealership and Joes service to all my family and friends. More

Best Dealership This was the best dealership I have ever been too. They were very honest, friendly, etc. Patricia was the best. I explained to her my situation and sh This was the best dealership I have ever been too. They were very honest, friendly, etc. Patricia was the best. I explained to her my situation and she was very understanding and I hoped that I was not wasting her time. The great news is I drove out of there with my car on the same day I went into inquire about a car. They made everything so easy and simple. I would recommend this dealership in a heart beat. More

finance department beware the finance manager. this was the best 1970 used car example.of a deal of deception and lingering problems.re. a lease trade in for return and beware the finance manager. this was the best 1970 used car example.of a deal of deception and lingering problems.re. a lease trade in for return and false info used during the close. More

Purchase of new Kia Soul First of all I would like to say that I was very pleased with the dealership in that the sales help, manager, other associates and the financial perso First of all I would like to say that I was very pleased with the dealership in that the sales help, manager, other associates and the financial person were pleasant, helpful, accommodating and very knowledgeable. They took the necessary time to explain everything I needed to know to purchase the Kia Soul. And although I do not live near this particular dealership, I would consider travelling there to service my car. I would like to especially thank Joe Jones for his patience and help throughout the purchase of the vehicle. More