This is the worst car dealer I have even been involved in any transaction with. I do have to say we only dealt with the used/preowned side. We purchased a Ford F-150. Bait and switch pricing. We were quoted lower interest rates and even with perfect credit they raised the rates. You are penalized if you want to pay cash or finance elsewhere- the price increases by $1,000. Upon deciding to finance elsewhere at a credit union, the finance manager Dave was so rude he dismissed us from his office when we wouldn’t finance through him. It took 5 separate trips to this dealer dealing with all of this as they added fees that were never mentioned once we weren’t financing through them. When we showed up with our certified checks with the amount they printed for us the day before, they said we owed additional money and although they admitted it was their mistake they didn’t include it on the bill they gave us, wouldnt eat it or split the difference. They even charged us for the gas in the tank. Avoid Peter at all costs- he actually raised his voice at both my husband and I and lost his temper, throwing papers across his desk. I had to delete this review because they came out and said they only had one key (these keys are expensive) and my husband said that’s incorrect because they showed us both keys yesterday and they responded by asking us to delete the 1 star review. Magically, a few minutes later they “found” the other key. I obviously reposted this but this action alone speaks to what kind of place you are dealing with. Multiple times Dave and Peter told us that they were losing money on this truck (it’s only the average value according to KBB) so not our fault or problem if this is accurate and they overpaid for the truck. The only person I can give any praise to at this dealership is our salesperson, Billy. Billy was straightforward, kind, and easy to deal with. All in all, avoid this dealer and go anywhere else for your used car or truck.