Generation KIA

My wife and I have been deInaling with Generation Kia since 2010.. We purchased a soul.. In 2012 our son purchased a Rio 5 door. 2013 we purchased a Optima and our daughter purchased a pre owned Mazda.. since 2010.. We purchased a soul.. In 2012 our son purchased a Rio 5 door. 2013 we purchased a Optima and our daughter purchased a pre owned Mazda.. Needless to say we're HAPPY with Generation.. However when we purchased the Optima the particular sales person didn't inform us of a particular color.. When we saw the color , we went back to Generation explained our circumstance to sales manager Kendrik,, Generation took the car back and put us in another Optima in the color we wanted!!! HOW"S THAT FOR CUSTOMER SATISFACTION!!!!! Kendrik then sat us down with Bob Greco who was in a word. AWESOME.. We had to go through the paperwork process again, and Bob made it seamless!!! After the paperwork was finished, Bob took all the time to review the car all over again... We highly recommend Generation to Everyone interested in Great quality dealer.... GENERATION KIA!! More

GENERATION KIA you are appreciated Today has been a wonderful day and experience the reason why i say this is, i got up this morning not even knowing what i was going to do today, but Today has been a wonderful day and experience the reason why i say this is, i got up this morning not even knowing what i was going to do today, but can you believe that i left home without a car an came home with a clean SEXY Dodge Caliber 2010 believe me when i say this i go the best deal that anybody could have ask for Dwayne Roberts is one of a kind he did everything in his power to make show i didn't leave empty handed he understood my budget and he respected my opinion and he kept right in my budget he gave me just the car that i always wanted an i couldn't be any happier. thanks you so much Dwayne Roberts without you right now i might be walking to the bus stop tomorrow.i will tell all my friend an family that need a car that they need to go visit GENERATION KIA the best dealership ever...thanks again DWAYNE ROBERTS you are now my number one salesman.... More

The service staff is very professional They listen to questions/comments/complaints and address all with speed and competency. The work is quick but thorough, with no extended waits for service. questions/comments/complaints and address all with speed and competency. The work is quick but thorough, with no extended waits for service. More

Very impressed I came to Generation Kia to lease a Soul. The other dealership( who shall remain nameless) did not offer me what I felt was a great deal. Mr. Joseph J I came to Generation Kia to lease a Soul. The other dealership( who shall remain nameless) did not offer me what I felt was a great deal. Mr. Joseph Jones assisted me with the process. He was courteous, professional and worked Very hard to get me into a new Soul lease that was within my strict budget. I was impressed with how he listened to what I wanted and helped me to lease an awesome new Soul. He introduced me to Pete in the service department as well as Scott Russo in the finance department. I have shared with several of my friends how happy I am with my overall experience at Generation Kia. Joseph kept me informed every step of the way, letting me know when the car would be ready and when I would go to speak with Scott in the finance department. Scott Russo explained everything clearly to me and answered all my questions. I am a loyal Kia customer and will be coming back to get another Kia when my lease is up. I'm hoping to see both Joseph Jones and Scott Russo at that time. In the meantime, I will recommend Generation Kia to anyone who asks me about my car. Thank you. More

Excellent Customer Service I recently Leased a Kia Optima from Generation Kia and had an extremely pleasant experience. My sales person Dwayne Roberts was not only very knowledg I recently Leased a Kia Optima from Generation Kia and had an extremely pleasant experience. My sales person Dwayne Roberts was not only very knowledgeable but extremely patient. He went out of his way to make sure that I was happy. I have bought many vehicles in the past and have never had a sales person go out of their way and make sure all of my questions were answered like Dwayne did. I never once felt any pressure to make a decision. He definitely went above and beyond to assure my happiness. I highly recommend Generation Kia!! More

Joe Jones worked his hardest to get me into the Sorento I wanted at a price I was comfortable with. He was probably the best sales person I have dealt with in a long time, he was honest, his integrity and et wanted at a price I was comfortable with. He was probably the best sales person I have dealt with in a long time, he was honest, his integrity and ethics are commendable. If you want to del with a no pressure sales team, Go see Joe Jones at Generation Kia. Semper Fi Joe, More

Dwayne did a great job with us, took his time, gave us time to look and discuss even though show room was busy on Sunday afternoon Dwayne's professionalism made shopping and purchasing a new car fun and time to look and discuss even though show room was busy on Sunday afternoon Dwayne's professionalism made shopping and purchasing a new car fun and easy, along with the rest of his closing team More

From handshake to purchase our consultant was friendly,professional, knowledgable of the product. His honest and forthright attitude made our experience a exceptional one that exceeded out expect friendly,professional, knowledgable of the product. His honest and forthright attitude made our experience a exceptional one that exceeded out expectations. His humor and sincerity makes a referral a easy task. More

Louis was not only extremely friendly & helpful, but he was also really honest. I came to Generation Kia with not so great credit and they were willing to do all they could to help get me not only into he was also really honest. I came to Generation Kia with not so great credit and they were willing to do all they could to help get me not only into a great car but something that would last. I'm beyong satisfied that I chose to go to Generation Kia! Wouldn't recommend anywhere else! More

Purchasing a car can be a scary and stressful time. The folks I worked with down at Generation took the time to make me feel comfortable and provided me with a wide range of options that suited my needs an folks I worked with down at Generation took the time to make me feel comfortable and provided me with a wide range of options that suited my needs and wants. They incredibly fair and not pushy "salesmen". They recognize the value in providing solutions to their customers and not just searching for the sale. I have never had such a positive car buying experience before. More