Generation KIA

The first thing I notice is the customer service. Donna, who is very outgoing and nice, was welcoming. She helps bring in the customers with her smiling face and great personality. I was referred to Kia Gen who is very outgoing and nice, was welcoming. She helps bring in the customers with her smiling face and great personality. I was referred to Kia Generation, but more specifically, Joe Jones. Joe helped me find a car that fit my needs and wants. Between him and David, they found a 2014 Kia Forte Ex and I drove home with it that day. Joe received a lot of chocolate that day. When I started the car one day there was a noise that I was concerned about. I took it to Kia and David had the service manager, Pete, come out and listen to it. Pete was rough around the edges and not so polite, but after trying to bring the good out of him he was okay. David is one of the sales managers. He is very nice and always a pleasure to talk with. Will, the gentleman who set up the lease agreement was very informative and also helpful. There were a few other salesmen that I talked with who were also very polite. Joe was the best salesman I could have had because he was funny and he wasn't like your average salesman. He went above and beyond expectation to get me in a new car. He wasn't pushy nor was he going to let me walk away with a terrible deal on a car. It's been a little over a month since I've had the car and getting it plated and registered in Indiana is a pain in the rear. Alina, the DMV lady who's helping us with the transfer of registration, doesn't like to answer the phone much and "tries to explain to me" what is going on with these issues. However, she doesn't answer my questions and she's very rude over the phone. More

I went to Generation Kia to purchase a new car. Rob G helped me select the perfect model for my needs. He took the time to ask me questions about my lifestyle and my "must haves" to narrow down my select helped me select the perfect model for my needs. He took the time to ask me questions about my lifestyle and my "must haves" to narrow down my selection. I test drove 2 cars within MY guidelines and was able to make the decision to go with the 5 door Rio. Rob never made me feel pressured to buy nor did I ever feel he was in it just for the sale. When I picked up my new car Rob took the time to go over all the bells and whistles in the car. He ensured I felt comfortable and confident using and understanding all the new technologies ...even setting up my blue tooth for me! Rob also made sure the car was detailed up to his standards reviewing the interior before handing the keys over. I was also pleasently surprised and impressed to see they had given me a full tank if gas in my Rio! I will highly recommend Generation Kia and Rob G to anyone who is looking for an honest trustworthy company and sales person. More

Great dealership. Professional service. I have a great car for a great price! My salesmendan Joe Jones was the nicest salesman. I would recommend this dealership! car for a great price! My salesmendan Joe Jones was the nicest salesman. I would recommend this dealership! More

I felt the salesperson made the whole experience of leasing a new car worth it. It was stress free and enjoyable. Mike made us feel comfortable and gave all the necessary information we needed to know leasing a new car worth it. It was stress free and enjoyable. Mike made us feel comfortable and gave all the necessary information we needed to know about the car. More

Joseph Jones was immediately helpful and full of information. He was friendly and gave prompt service. He helped to make my daughter's first car purchase a pleasant one. I would recommend this dea information. He was friendly and gave prompt service. He helped to make my daughter's first car purchase a pleasant one. I would recommend this dealership to others. More

We are very pleased with Mr. Joseph Jones for going out his way in helping us getting our new Kia Soul. The customer service he demonstrated were nothing short of outstanding. He is a fantastic hard workin his way in helping us getting our new Kia Soul. The customer service he demonstrated were nothing short of outstanding. He is a fantastic hard working gentleman who will try his very best to get the best deal possible. I couldn't ask for more and would recommend him to anyone in purchasing a vehicle. Thanks again! David and Christine More

We had a great experience with this dealership! They were great from beginning to end! Our salesman, Jason, was friendly, knowledgeable, and helpful to us during the purchase of our 2014 Kia Sorento EX were great from beginning to end! Our salesman, Jason, was friendly, knowledgeable, and helpful to us during the purchase of our 2014 Kia Sorento EX. We traded in our vehicle (Murano) for the Sorento. We had a horrible experience with a Nissan 112 dealer down the road, the night before, and were upset and still not over how poorly treated we were. Jason and the staff at Kia were so pleasant and professional to work with! It was such a relief! We didn't feel like we were being taken advantage of or robbed like we did at the other dealer. At signing, William talked us through the paperwork and we actually understood what we were signing for. It was easy and painless! My husband and I love our new Sorento! It's such a great SUV! Thank you Generation Kia! We will definitely recommend them to anyone looking to purchase a car! More

Generation Kia should be HONORED to have such a dedicated employee as a face of the company. Mr. Joseph Jones honestly did everything in his power, and more, to get my family and I the best deal possible on employee as a face of the company. Mr. Joseph Jones honestly did everything in his power, and more, to get my family and I the best deal possible on my new Kia Soul. Not only did he show his dedication to his job, but he showed dedication to us as the customer by never giving up and working harder and pushing harder to make the deal. Mr. Jones is most definitely not the typical "car salesman;" he is a genuine outstanding person who, at the end of the day, wants to make you happy! If you are looking for a Kia, I would 100% recommend Generation Kia and Mr. Joseph Jones as your dealer!!! More

My husband and I spent the weekend going to dealerships in pursuit of our new long awaited new car, despite many sales I did not feel like i was ready to make a decision. We heard of Medford Kia on the ra in pursuit of our new long awaited new car, despite many sales I did not feel like i was ready to make a decision. We heard of Medford Kia on the radio and the kids pleaded with hubby to attend a family fuction late to inquire about this dealership. Here late in the day as the dealership was closing we met Mr. Joseph Jones. He presented with an outgoing, and kind disposition. I had already did research on the Kia soul, and new it was the car for us. Mr . Jones was professional in his knowledge, and honest. He worked with his team and afforded us an affordable package. One day later we have our new Kia Soul, we love it. Our children are so excited and happy, especially the teenager. Medford Kia will be our new business associate- thanks to mr. joseph jones kindeness and real everyday human qualities. This transaction was smooth and discreet. We can't say enough. Thank you Many Blessing The Stevens More

Start to finish a great experience! Rob took his time with us and answered all of our questions. He had a great overall knowledge of the vehicle and made me feel confident in my decision. Best car buying with us and answered all of our questions. He had a great overall knowledge of the vehicle and made me feel confident in my decision. Best car buying experience I've ever had. You can't go wrong with generation Kia! More