Generation KIA

RECTIFIED MY PROBLEM Helped to clear up issues that I was having with my title and have offered to, not only correct the issue but give me a great deal on a new car. Helped to clear up issues that I was having with my title and have offered to, not only correct the issue but give me a great deal on a new car. More

Bought a used car So i bought a used car from them, bought the car on a Thursday. Took a little longer to do all the paper work but that was because of the lack quality So i bought a used car from them, bought the car on a Thursday. Took a little longer to do all the paper work but that was because of the lack quality of insurance services. Scratches were found on the car and had to wait till Tuesday of the following week to get the car because they went ahead and did touch up paint on the car. Other then the wait, the people we spoke with were excellent and did their job to the best of their abilities and gave us a good deal. Steven was a great salesman and did everything in his power to make sure my experience was successful. I would had preferred no one other then him. Everyone is very friendly there and i would highly recommend this dealership. More

Military dishonored Don't let them take your car in to check the value for trade in. it comes back with a problem that you didn't start with so they can lower the value o Don't let them take your car in to check the value for trade in. it comes back with a problem that you didn't start with so they can lower the value of trade in! They will not honor the USAA certificates that USAA has on their website. The person helping was intelligible, helpful and nice until the the usual game of numbers is played! More

I had another great experience at Generation Kia! My husband needed a vehicle. His truck was running real bad. We have another vehicle from Generation Kia so we could not afford a big car payment. We My husband needed a vehicle. His truck was running real bad. We have another vehicle from Generation Kia so we could not afford a big car payment. We spoke to David Pigate and he was so kind, and very patient. He knew my husband and I could not afford a large car payment. He did the best he could to get a low car payment which he did. I would recommend going to David Pigate for a new vehicle any time. He is great! More

Great buying experience! We recently purchased a 2016 Kia Sorento from Generation Kia. After extensive internet research we set out to face the dreaded sales experience. Gener We recently purchased a 2016 Kia Sorento from Generation Kia. After extensive internet research we set out to face the dreaded sales experience. Generation was our first stop. We were greeted by Matt Brass who, as I informed him, was our first guy. His response was "hopefully I'll be your last" and as it turns out, he was. He listened patiently, guided us towards appropriate vehicles, and wasn't pushy in any way. There were no surprises in advertised pricing and actual. We went from looking at vehicles for the first time to leaving a deposit 3 hours later. Matt Brass made our buying experience a pleasure. He went from our first to our last and probably our only moving forward. More

George was very helpful I leased a Kia from Revolution Kia in Copiague . They never sent the proper contract to Kia Finance. I have the car, I have insurance but Kia finance I leased a Kia from Revolution Kia in Copiague . They never sent the proper contract to Kia Finance. I have the car, I have insurance but Kia finance has no record of me. Revolution Kia went out of business right about the time I leased the car. It seems that my paperwork was to have been sent to Generation Kia but they never got back to me.My paperwork appeared to be in an abyss. I was finally contacted by George Routsos who promised to help me.. Finally-- someone cared. Anyway, without going into detail about my issue, I now have confidence that George will get this resolved. Thank you!!! More

A difference maker in our lives When my husband first went into Generation Kia, it was only because the dealership was so close to his job. We had a worn out Oldsmobile Delta 88 and When my husband first went into Generation Kia, it was only because the dealership was so close to his job. We had a worn out Oldsmobile Delta 88 and we desperately needed a new car, but we had never bought a new vehicle before, ever. My husband met David Pigate first, and when he called me and told me he was looking at cars, I didn't expect us to get approved. We didn't have the greatest credit and we had only been in NY for a year. David was very optimistic though. When I got to the dealership and met David I was first struck by how genuinely nice he was. He didn't give off that sleazy used car dealer vibe that we all think of when we think of car dealerships. He was outgoing, sweet, and took a genuine interest in us. He even got our daughter a couple snacks while we were waiting. That was the only thing that sucks about car buying is the waiting, and the waiting, and the hours you spend there. But, we didn't have great credit AND we couldn't do a huge downpayment, so we knew they were working hard to figure things out for us. We ended up with a really nice 2014 Jeep Patriot with payments that we could afford and even afterwards when we were having issues with all of the points we needed to finish registering the car, they let us take the Jeep home on dealer tags so I wouldn't be left without a car. Fast forward a year later to now, and my husband needed to get a second vehicle for work. He wanted a Dodge Ram 1500. At first, he looked at actual Dodge/Chrysler dealerships. He got "pre-approved" with "no money down" by Chrysler Capital and we thought that was pretty great. After talking to one dealership though, he felt pretty good about a truck, but the next day (after they had run inquiries on his credit like TEN times) they never called him back. He was livid. We talked to another Dodge/Chrysler dealership and kind of had the same thing. They didn't have a huge selection of older used Rams (like 2010-2013) and the only one that they did have that we could really afford we couldn't get financed for. Frustrated with everything, my husband was about to give up. I told him (even before we went to the second dealership) that we should call David again. He didn't think they'd have anything for us, but lo and behold they had a couple Rams that were just what my husband was looking for. My husband went and looked at a couple and we really liked one. Talking to David and Ron, we realized that my husband's credit and mine as well had taken a hard hit from the other dealerships who had flooded our credit with over 20 inquiries in less than two days! David and Ron explained how this would look to the banks in trying to get a loan, but they said they would try anyways for us. Again, David worked tirelessly for us. He even came in on his day off to help finalize the paperwork and we were able to get our second vehicle! This dealership is the best. They really do treat you like family. I could go on and on. Honestly, David was and is the best car salesman ever and he ruined it for every other car salesman out there :-D. More

Excellent Dealership My experience with Genoration Kia was amazing and the reason for that is because of George Routos And Matt Brass. George is honest and truly cares ab My experience with Genoration Kia was amazing and the reason for that is because of George Routos And Matt Brass. George is honest and truly cares about his customers he gave me an amazing deal in my price range and when he said you are like family he meant it. I have been to many dealerships in my time and coming here put my mind at ease and that is very important when purchasing a car feeling that they care. Matt Brass was my salesman and he is very professional and awesome ,because he made sure through out my time at Kia my experience went smooth and less stressful. When I picked up my car he made sure there was a full tank of gas and stayed past 9 PM to go through everything in my car setting up the radio and explaining the features. AS far as I am concerned the wait was well worth it because they truly care about their customers and in my book excellent Thanks for everything guys SIncerely, LS More

Buying a Pre-Owned Car This is my second car purchase from Generation. My salesman David Pigate was very patient and kind and I did not feel like he was only in it to make t This is my second car purchase from Generation. My salesman David Pigate was very patient and kind and I did not feel like he was only in it to make the sale. I felt her really cared. My only frustration was when I met with the finance manager andI felt like she was extremely aggressive. After telling her several times I was not interested in purchasing any additional packages, she continued to push me into buying additional services. I was extremely uncomfortable and angered at the severity of her pushing me, and at one point was ready to cancel the entire sale. I felt as if I was being bullied. More

Excellent Matt brass and George the sales manager were great to deal with not pushy and answered all my questions to their best of there knowledge.. also gave Matt brass and George the sales manager were great to deal with not pushy and answered all my questions to their best of there knowledge.. also gave me a full tank of gas ..The call was cleaned inside and out More