Generation KIA

Very professional We found our car online and from the beginning dealing with Yvonne she made it easy to get set up with a test drive. At the dealership we met Dwayne w We found our car online and from the beginning dealing with Yvonne she made it easy to get set up with a test drive. At the dealership we met Dwayne who was friendly, helpful and professional the entire way through to purchase. The car we wanted to test drive was clean and ready to go when we arrived. I would recommend anyone looking for a new or used car check out this dealership. More

First time totally satisfied customer! Had a dilemma, was turned away at Smithtown Kia Saturday for check engine light. Generation took me, manager George gave me top notch treatment. Tha Had a dilemma, was turned away at Smithtown Kia Saturday for check engine light. Generation took me, manager George gave me top notch treatment. Thanks!!!!! More

Outstanding!!!!! Mr Roberts is an outstanding representative of this dealership. He went above and beyond to ensure efficient delivery and customer satisfaction of Mr Roberts is an outstanding representative of this dealership. He went above and beyond to ensure efficient delivery and customer satisfaction of my vehicle. I highly recommend Generation Kia and again commend and thank Mr Dwayne Roberts for his professionalism and ensuring highest customer satisfaction!!!!!!! More

Last minute sale!!!! Came in on Sunday at the last minute and Dwayne was more than happy to assist me with trading my old Kia in for a 2015 Sportage. He stayed late and ma Came in on Sunday at the last minute and Dwayne was more than happy to assist me with trading my old Kia in for a 2015 Sportage. He stayed late and made a deal I couldn't refuse. Thank you again Dwayne. Jamal was my finance guy and super helpful making sure the deal I was promised was the right one.... More

Incredibly satisfied with my experience! Our salesman, Micah, was quick to greet us with a smile and when he thought we had previously spoken to another salesperson, he did not try to steal t Our salesman, Micah, was quick to greet us with a smile and when he thought we had previously spoken to another salesperson, he did not try to steal the sale, he set out to take us to the person we mentioned. In my opinion, that shows integrity, which is a rare find. I got to continue with Micah, because it was actually the person who referred me to Generation Kia who had a different salesman. Micah was determined to find a vehicle that met my needs as well as stayed within my budget. It was a tough job, but he did it. And despite the fact that I gave him a run for his money, he stayed patient. When I ran into issue after issue with my insurance company, Micah directed me to another company that was able to meet my insurance needs in a fraction of the time I spent going in circles with my own insurance company. Jamal was also very patient and worked very hard to make sure that I could get the vehicle I chose at a price I could afford. If not for these two guys, I probably would have thrown my hands up in the air and given up. More

Outstanding Salesmanship and Service I purchased a 2016 Kia Forte in August. My salesman, Grant was very courteous and gave me much knowledge about the Kia Forte. He took me on a test d I purchased a 2016 Kia Forte in August. My salesman, Grant was very courteous and gave me much knowledge about the Kia Forte. He took me on a test drive, and I knew at that point that this was the car for me. He made me feel comfortable and confident about my decision. The sales manager, Ray was very professional and friendly. He made the process of my car purchase very easy and I had no stress. He is a wonderful manager and is so great with people. He truly cares about the customers. More

Great customer service....not your typical used car dealer. My salesman Dwayne Roberts was great. He made buying a used car so easy. I am not one for the typical used car dealership. They are all straight sh My salesman Dwayne Roberts was great. He made buying a used car so easy. I am not one for the typical used car dealership. They are all straight shooters and look forward to doing business with them again. More

Much better than expected Before I go into the review of Generation Kia, I am a college graduate looking for a car that meets my needs traveling for work and that I can live wi Before I go into the review of Generation Kia, I am a college graduate looking for a car that meets my needs traveling for work and that I can live with and gave them my business after six months of searching for the right car because of their courteous service. The first time I went to Generation I was looking at a Honda CRZ something they would not normally have however it looked great on paper. At the dealership after looking at the cars and one of the reps coming out to talk to me about the car I believe he just thought I was a looky lou. Coming back on a busy weekend looking around the second time I was greeted and helped by Dwayne Roberts. Mr Roberts shows his experience in his knowledge of the cars and his respectful service. He showed me multiple cars and whether they were used, certified or new he knew each car like the back of his hand. I know dealers from other parts of the island that I work with for insurance on a daily basis and Dwayne still tops any dealer I have worked with or shopped for cars with. Both his respectful manner and honest answers shows you he speaks from the heart and will not steer you the wrong way. In the end I have a new to me 2015 Kia Soul + and this has been the coolest car I have seen from any dealer. If you go to generation kia ask for Dwayne and he won't steer you wrong More

Generation Kia My salesman Dwayne Roberts was great in providing my son and I an easy, informative and entertaining experience. I highly recommend that if your in th My salesman Dwayne Roberts was great in providing my son and I an easy, informative and entertaining experience. I highly recommend that if your in the market for a new or preowned car you see Dwayne. More