Generation KIA

They were very courteous and knowledgable and solved my issue in a timely fashion. I am so happy I bought my optima at Generation they have Earned my business issue in a timely fashion. I am so happy I bought my optima at Generation they have Earned my business More

Went to this dealer on 8/16/12 to see about purchasing a 2012 Kia EX (they only had one in stock). The salesperson Ana assured me she would work with me to get the deal I could afford. My trade-in was appra 2012 Kia EX (they only had one in stock). The salesperson Ana assured me she would work with me to get the deal I could afford. My trade-in was appraised at $14,500 ( a 2009 Toyota Rav4) and the next day when I came back with my wife Ana told me I was only getting $11,500 for my trade-in, take it or leave it. I left it.Deceptive business practices and rip-off prices. More

This place is the biggest scam ever! They lie to you about prices to get you to leave a deposit. When you come back to finalize paperwork, the price suddenly changes. We gave them a cash deposit the ni about prices to get you to leave a deposit. When you come back to finalize paperwork, the price suddenly changes. We gave them a cash deposit the night before and suddenly the very next day they didn't have the cash and needed to mail me a check in seven to ten business days. Well here we are eleven business days later and I call to have the unprofessional manager there curse at me and tell me he has had the check in his hand since the 12 th ......guess he couldn't afford a stamp or doesn't know how to address an envelope. Go anywhere but here. Too bad...the cars are nice but they have complete idiots running the place with zero integrity. Went to sayville Ford got a great deal and no lies. More

I recently had to bring my Kia in for service. Paul and Chris in the service department were very friendly and very helpful. They kept me informed about what was going on with my car and fixed the problem Chris in the service department were very friendly and very helpful. They kept me informed about what was going on with my car and fixed the problem in a timely manner and even gave me a loaner car so I could run my errands and not have this minor problem interfere with the rest of my day. I would recommend this dealer to anyone I know. Sincerly, Patty E. More

To whom this may concern, On 10/8/2011 I To whom this may concern, On 10/8/2011 I purchased a 2010 dodge charger from generation kia, what great cars they had new and used. T To whom this may concern, On 10/8/2011 I purchased a 2010 dodge charger from generation kia, what great cars they had new and used. The car I purchased was beautiful but had some minor cosmetic issues which I expected. I was not concerned because the service associates assured me with the voucher i was given that I would be able to receive a complimentary detail and touch up. I purchased my car on a terrible day and asked if I can use the voucher in the spring and they assured me this would not be a problem and I waited until winter was overto call them. On April 12th I had called to schedule an appt. and was told that this voucher I was given was only valid for 30 days. After getting very upset not being connected to service I was finally put in contact wit the service manager Paul Bunyan I explained my situation to him and while talking to him found out that the people associated with giving the voucher no longer work their leaving me with no proof who I had spoke with. This could have been a disaster but the new service manager was very understanding and accommodating and assured me that he would take care of this issue for me. This was great service! I would highly recommend purchasing a vehicle from them. The used cars are priced right at the proper value that it should be priced instead of it being over priced, which make the car lot great for young students trying to purchase a used car like myself. And let's face it you need a good service department like I found at generating kia. Thank you Paul Bunyan for your time, patience, and care for your customers. Sincerely, The Carson Family More

We went to the dealership with all the paperwork ready to trade in our Ford Explorer and buy a new 2012 Sorento. We knew the color and trim level that we wanted. We were really ready to buy a car. After trade in our Ford Explorer and buy a new 2012 Sorento. We knew the color and trim level that we wanted. We were really ready to buy a car. After our test drive, we sat at the salesman's desk and watched him get up from the desk (not a comment to us about his leaving) and then watched him disappear into the "conference area". Ten minutes later, he reappeared with a sheet of paper that he had scribbled on in magic marker. He told us that the monthly rate for the car was $750! We were shocked. We told him that we hadn't even discussed which car on the lot we were buying and that we hadn't even mentioned how we we were going to pay for it! The rest of the more than hour long session progressed in the same fashion. On one of the many occasions when he left the desk without any comment and went over to the "conference area", he returned with a donut in his mouth! To make a long story short...we were never presented with an inventoried auto or the paperwork to make a deal. We were given magic marker scribbles on a sheet of paper instead. I began to think we were in OZ with the wizard saying, "Don't pay any attention to the man behind the screen.." The $7000 special that drew us into the showroom turned out to be the usual: a phony. Generation Kia needs to train its staff in manners and integrity! Stay clear! More

Everything went fine for me like all dealers first price quote was high. But they very rapidly came to a very acceptable both on paying off my trade in and on my new Kia. My only complaint was that it price quote was high. But they very rapidly came to a very acceptable both on paying off my trade in and on my new Kia. My only complaint was that it took forever for them to get everything finished. a total of 6.5 hours to buy a car. Staff was friendly and not pushy they honored everything they said to me. I have to assume that the other customers must have been there before this staff. More

These people will lie, lie, lie. They will lead you in there for deals they WILL NOT honor and to buy cars they do not have!!!!! A car is an investment, like a house so don't tell yourself it doesn't matt there for deals they WILL NOT honor and to buy cars they do not have!!!!! A car is an investment, like a house so don't tell yourself it doesn't matter where you buy it. There maybe a nice smile and a firm handshake and that's about as far as they can stretch there sense of morality!! I drove for an hour and a half on MAJOR promises about a particular car' a 2010 Mitsubishi Outlander GT for 20,690. I finally get there w/ my 13 year old son thinking we were leaving with a car that we shopped for a long time to buy. I wound up being sent to another dealership 20 minutes away with no written directions and no idea where I was. Anyway.. after that I wound up fighting off a sales pitch for a Dodge Journey under the premise "Well it can't hurt you drove such a long way". There was no car!! There was no deal!! I feel really sorry for your sense of wisdom if you let the standards to such high priced investments be so low!! IT WILL BE THE BIGGEST MISTAKE YOU MAKE. More

What a horrible place of business i cant wait till they go out of business.. Terrible people work there.. they are not helpful in any way.. they refused to help me over the ohone with any of my questions.. go out of business.. Terrible people work there.. they are not helpful in any way.. they refused to help me over the ohone with any of my questions.. They told me i have to come in when i explained to them i have three young children that it would be drfficult for me to come in by myself.. I finally did go down and the car i was looking at they told me when i got there they had just sold it.. These people are unreal!.. And as far as dave goes .. he thinks who he is.. Fyi buddy get a new pair of work shoes cause yours are beat up!.. Stay away from this dealer dont waste your time .. There are plently of others out there.. U will be SORRY.. they are untrue to their word!!!!!!!!!! More

these people are snakes in the grass... whatever you do please stay away because i have had nothing but trouble with them... and they have a bad repatation around town please stay away because i have had nothing but trouble with them... and they have a bad repatation around town More