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Genesis Alfa Romeo FIAT

Macomb, MI

5.0
46 Lifetime Reviews Review Dealership

18181 Hall Rd

Macomb, MI

48044

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46 Reviews of Genesis Alfa Romeo FIAT

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September 28, 2013

"I brought my Fiat in for the service at 8000 miles. The..."

- tcwrubel

I brought my Fiat in for the service at 8000 miles. The service here is great, they are very friendly and the service is quick and great quality. They make sure your comfortable. I am always smilimg the whole time I am at this dealership. I definitely recommend this dealership. When we bought the Fiat 500 Pop, Joe Rios was awesome and very efficient, he is a very likable and knowledgable. He made sure all our questions were answered and demonstrated many of the Fiat controls and functions. We never had to wait foe assistance. When I walk in the dealership they automatically make me smile with their friendly greetings, acommendations, and efficeint service. I Love my Fiat and have the greatest time driving it. The service department is friendly and very efficient. Steve Witinko is very friendly and makes you feel comfortable. He lets you know what was done for the service, he is always smiling and he lets you know when the service will be done and checks to make sure your comfortable while you wait and it is a short wait. I enjoy bringing my car in and it doesn't feel like a chore because I know that they will make me smile and take good care of the car and the owner. Awesome!

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Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Joe Rios
September 24, 2013

"It was a pleasure dealing with Doug. He is knowledgeable..."

- kinchi

It was a pleasure dealing with Doug. He is knowledgeable and easy going, there was no pushy sales tactics, we felt very comfortable discussing what the dealership had to offer.

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Recommend Dealer
Yes
Employees Worked With
Doug Gamble
Other Employees : Douglas Gamble
September 19, 2013

"I was a first time buyer who was treated very poorly at..."

- emilyalbrecht

I was a first time buyer who was treated very poorly at Golling FIAT, but when i came to FIAT of Lakeside and met Joe, my experience could not have been better! Joe treated me with respect and made my experience fun and exciting, just as it should have been. He took the time to explain every detail of my car to me and reassured me that if i ever had any questions he was always there to answer them. I can't wait to take my 500 Cattiva Sport back to get further detailing done to personalize it even more! Joe Rios at FIAT of Lakeside enabled me to get the car of my dreams at a price i could afford. I would never go anywhere else!

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Joe Rios
Other Employees : Joe Rios
September 19, 2013

"I bought my Fiat 500 Sport way back in 2011. Through many..."

- eoliveri

I bought my Fiat 500 Sport way back in 2011. Through many visits to the dealership for maintenance and performance upgrades, I've never come close to having even an "average" experience. Joe Rios is as honest and courteous as you could want, and Steve Witinko runs a world-class service department. I would highly recommend this dealership to anyone looking for a new or used car, or needing maintenance of any vehicle, regardless of make or model.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Joe Rios
Other Employees : Joe Rios, Steve Witinko
September 19, 2013

"I took my brothers car there for him to get his regular..."

- Didire

I took my brothers car there for him to get his regular service done as he was unable to. Everyone there was extremely friendly and helpful even though I was not the vehicle owner. When I buy a new car, I will be going home to Michigan to buy it from them. I would highly recommend this dealership to anyone.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Other Employees : Steve
February 15, 2013

"We visited Fiat of Lakeside after finding a car on their..."

- Rame500Sport

We visited Fiat of Lakeside after finding a car on their web site. We had no previous experience with this dealer/studio nor knew anyone who had. Our new car experience was professional, fair and honest. This studio is not the closest to our home, it's one of the farthest. Internet Lead Sales Specialist Joe Rios, New Car Sales Specialist Doug Gamble and Service & Parts Lead Steve Witinko each took time to answer our questions. They worked together as a team pleased to share their knowledge. Doug spent 3 hours showing features, making cars available to drive and letting us to wander around looking at cars without bothering us. Steve took time to show my husband the service area and when we picked the car up he came into the Studio to again offer his assistance in the future. Joe returned my calls quickly, was clear with the details of the car and it's purchase. He had the car I wanted ready as promised, making it a very smooth experience. My husband also spoke with Rick Foley who was very helpful clarifying information.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rios
Other Employees : Joe Rios
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