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Genesis Cadillac
St Clair Shores, MI
11 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 11 reviews
April 04, 2026
Just bought a 2026 Cady ct5 v from Genisis Cadillac and I received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole pr received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole process not only with sales but right down to delivery and going thru every step in setting up the vehicle to all its options including Onstar transfer . Thank you for an exceptional experience to keep me coming back to this dealership !!! More
by Rockysteele74
Employees Worked With
Natalie Sells Dave Frazier
February 05, 2025
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future. More
by Warrior392
Employees Worked With
Chris Panetta
January 19, 2025
Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Gen Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody. More
by Peter T.
Employees Worked With
Fernando Mendez
December 20, 2024
Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch! More
by abuchananc
Employees Worked With
Kris
July 19, 2024
Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing. More
by K.S.
Employees Worked With
Joe Thomas was awesome too bad Dave knows nothing
December 08, 2023
Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My deal car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars More
by James hoggatt
Employees Worked With
Dealer Shaun Bradley , Rob Gagliano
April 22, 2023
Dave Frazier went above and beyond with detailing on my used Buick Envision. His team did an excellent job on the various scratches on the exterior of the car. He even had a wind shield glass tech come in used Buick Envision. His team did an excellent job on the various scratches on the exterior of the car. He even had a wind shield glass tech come in and fill in a chip. They also delivered my car back to me in Ferndale. I appreciated that very much. All in all wonderful customer service. Thanks to Dave and his team. Darlene More
by Buffy51.db
Employees Worked With
Dave Frazier
July 04, 2022
Christopher is awesome! I drove 2 1/2 hours to buy my new car. The best experience I have had buying a car. First class service. I would recommend him to anyone. Keep up th I drove 2 1/2 hours to buy my new car. The best experience I have had buying a car. First class service. I would recommend him to anyone. Keep up the good work Christopher!! Thank you for the help. More
by Michelle29Tj
Employees Worked With
Christopher , Rob Gagliano, Martin Staten
October 03, 2021
I was impressed with the vehicle and with the way the dealership reached out to me. Unfortunately, they are located in Michigan and we are in central Illinois and unable to get there and see the car. dealership reached out to me. Unfortunately, they are located in Michigan and we are in central Illinois and unable to get there and see the car. More
by mterry4974
Employees Worked With
I'm sure I was emailed by a sales associate
