Genesis Of Kansas City

I was very pleiased with the staff and the sales process. My only issue was the outside service that took care of cars body issues. Basically, fixing dents and scratches. Two ssues. They never completed My only issue was the outside service that took care of cars body issues. Basically, fixing dents and scratches. Two ssues. They never completed the work when they told me they would. But more importantly, the quality of the work was poor at best. There were two minor issues with the body that needed repair, these issues were noticed before i drove off the lot after purchasing. Scratches and dent above left headlight including scratches on headlight and dent in rear door on passengers side. The issue above the headlight was just poor work. The one on the back passengers side door looked expectable when I received the car but it had chipped out by the time I got home. I did purchase the extra protection to take care of dents / nicks and would like to get a refund on adding that extra service based on the quality of the work I just received. I'd be better off paying a body shop to handle this whenever I need the service. I understand, that since I paid for this service in advance, I'm hooked and need to accept the quality of the work I get. If I used an outsife source that did such a poor job, I would just change service providers. As I said earlier and know it's not possible but I would like a refund for that service. With this exception everything else at the dealership went well. Very good staff. More

They were prompt, efficient, friendly and not pushy! Really appreciate that. Tony is an excellent service advisor. Provides 5-star service.I would recommend all my friends to go to them for service. Really appreciate that. Tony is an excellent service advisor. Provides 5-star service.I would recommend all my friends to go to them for service. More

The dealership is always been excellent. Especially Antonio. He's starting to know his customers on name basises. Especially Antonio. He's starting to know his customers on name basises. More

Friendly, great salesman and manager, explained everything I wanted to know so I could make an informed decision. everything I wanted to know so I could make an informed decision. More

Very friendly and knowledgably service staff. Especially Antoni, who is always a pleasure to talk to. Especially Antoni, who is always a pleasure to talk to. More

The sales team was friendly, knowledgeable, and made the process easy and quick. I've bought several cars and this was by far the easiest purchase. process easy and quick. I've bought several cars and this was by far the easiest purchase. More

All employees were polite and helpful. I did not feel pressured during buying process. I will recommend to others. I did not feel pressured during buying process. I will recommend to others. More

Dealership was wonderful! All associates were welcoming, knowledgable. I would highly recommend to all my friends a visit to dealership when shopping for a vehicle. All associates were welcoming, knowledgable. I would highly recommend to all my friends a visit to dealership when shopping for a vehicle. More

Everyone I’ve worked with from sales to service has been great! Exceptional service every time! great! Exceptional service every time! More

Everything was great, from the test drive to the al the way to the delivery of my new Genesis GV 80. way to the delivery of my new Genesis GV 80. More