Genesis Of Kansas City

Great experience with dealership. Sales staff were knowledgeable and accommodating and made the buying experience very easy. No pressure to buy immediately unlike I felt at other deal Sales staff were knowledgeable and accommodating and made the buying experience very easy. No pressure to buy immediately unlike I felt at other dealerships. More

Al was great to work with! The whole team was nice and supportive during the entire purchase. The whole team was nice and supportive during the entire purchase. More

it will be nice to get into the new building. excess into the lot and maintenance is tight. waiting room is very average. Great employees excess into the lot and maintenance is tight. waiting room is very average. Great employees More

I’m extremely frustrated with the service I received. I called a week in advance specifically to arrange a loaner car while my vehicle was getting an oil change, and was told it would be taken care of. W I called a week in advance specifically to arrange a loaner car while my vehicle was getting an oil change, and was told it would be taken care of. When I showed up, I was suddenly told no, which completely contradicts what I was told before. What makes this even worse is that you offer valet service. If I had been told the truth, I wouldn’t have had to come in at all—you could have simply picked up my car. Instead, I had to go out of my way to drive to the dealership for no reason. On top of that, I was told the service would take about an hour, and it ended up taking 2.5 hours. This shows a complete lack of communication, organization, and respect for my time. Overall, this experience was extremely disappointing and unacceptable. More

Very friendly people who are working together to Al the people who enter their doors people who enter their doors More

Genesis of KC is the most enjoyable dealership in the midwest. The whole staff is attentive and incredibly friendly. midwest. The whole staff is attentive and incredibly friendly. More

Car buying from dealerships usually gives me anxiety from the pressure of car salesman. My fiancé and I had 5 blazers we found online and were going to look at. Genesis was the 3rd stop we made, and had to g the pressure of car salesman. My fiancé and I had 5 blazers we found online and were going to look at. Genesis was the 3rd stop we made, and had to go no further. From the moment we walked in, we were comfortable and felt good about our experience purchasing the Chevy blazer we came to look at. The entire staff was friendly, helpful, and not pushy at all. They were very transparent, and we couldn't have imagined having such a good car buying experience, especially for my fiancé that had never bought a car from a dealership More

Great environment clean comfortable friendly great staff would definitely recommend anyone with a Genesis to get their vehicle serviced here would definitely recommend anyone with a Genesis to get their vehicle serviced here More

Cecil Noiles and the Genesis Team were top notch in their service. 100% recommend and will definitely do business with them again. Even the GM, Tucker, was awesome and easy to work with. Everyone was amazing service. 100% recommend and will definitely do business with them again. Even the GM, Tucker, was awesome and easy to work with. Everyone was amazing! More

This service department is excellent. They provide professional and friendly service and carefully explain the work they did and the recommendations they suggest to keep your Genesis in t They provide professional and friendly service and carefully explain the work they did and the recommendations they suggest to keep your Genesis in top form. The ability to view (via video) their multipoint inspections is 'da bomb'. Antonio is a wonderful service advisor! More