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Genesis Of Kansas City - Service Center

Overland Park, KS

4.6
77 Reviews

77 Reviews of Genesis Of Kansas City - Service Center

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May 30, 2025

They were ready for me when I arrived and performed the service quickly. I'm satisfied. More

by Brenda27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager, Antonio
May 29, 2025

The maintenance customer service rep is excellent. You do wait a bit for your car to get in and worked on. More

by gpinkel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I have historically driven to the Genesis dealers located far from my home. I am so very grateful for this dealership. They are accommodating and thorough, very eager to fix anything. Great people. More

by mrsteeshamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and Marsha in service
May 27, 2025

Enjoyed the service provided. Thank you, Genesis of Kansas City, Missouri! You're the best! More

by JERMAINE.REED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
May 26, 2025

Got me in and out quick. Only issue was waiting 3 weeks to get in More

by FOSSHOMESERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I Found the GOKC Service Dept. to be attentive, accommodating, expeditious, mostly responsive, and generally thorough. Most agents/techs/managers, esp., Antonio, go the extra mile More

by kgm201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
May 16, 2025

Great experience! They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & More

by stephen.k.parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Very clean, friendly staff great customer service. I would recommend Genesis of Kansas City for your auto needs. More

by timcarter3213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I am having an issue with my car and not able to resolve very disappointing More

by lisa.tuchtan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chalice Wesler
May 16, 2025

The shop was very professional and accommodating for an unscheduled request. Marcia is the greatest! More

by dtuck11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia
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