Back

Genesis Santa Monica

Santa Monica, CA

3.8
159 Reviews
Contact Dealership

2450 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 159 reviews

March 04, 2023

The guys there always take vey good care of us and our cars! We’re glad you’ve moved to a bigger space congratulations! More

by TINATALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you, keep an eye out for your invitation to our grand opening party....

March 04, 2023

Friendly and helpful sales staff, gave me a great overview of all the features of my new vehicle. More

by jmonusko47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Alex Alonzo
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you very much for the opportunity.

March 04, 2023

Alex was wonderful to work with. Friendly, professional, listening to what we said and remembering what we cared about. He made the car buying experience actually enjoyable. We co More

by RobertH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Alonzo
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you so much for sharing your experience, we are truly honored to have been given the opportunity to serve you and be your dealer.

March 03, 2023

Great people to work with and very professional. I would highly recommend this dealership to my family and friends. More

by kbrown44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Vazgen Minasyan
Mar 03, 2023 -

Genesis Santa Monica responded

Recommendations and referrals is the greatest honor one can give us, thank you so much! We are so pleased that you are a part of the Genesis Santa Monica family, we look forward to continuing to provide you exceptional luxury customer service.

March 03, 2023

Great smooth experience in one day they came to my home for a test drive and within a few hours they delivered the car after we had a deal. More

by gil.aibny
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller, Vazgen Minasyan
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to earn your business and trust. We look forward to providing you exceptional luxury service, welcome to the Genesis Santa Monica family.

March 03, 2023

Great experience. Friendly, clear communication and handles business effectively. Monica was great throughout the process and was the reason I ended up transacting w More

by LeasedACar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Melvin Hayes, Monica Lopez
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you very much for taking the time to post this review, we are honored to be your Dealer of choice.

March 03, 2023

Benson was so amazing. Bomb customer service and everything went so smoothly. It was very convenient without any hassle More

by kellyjung91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet driver (forgot name) was so amazing too. Provided amazing customer service , Benson Chin
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you, Thank you, Thank you! Providing luxury customer service is our goal, we are grateful to be your dealer.

March 03, 2023

Hannah was completely transparent and helpful The sales experience was very positive Nothing negative to report More

by rshannonucla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you very much for the opportunity, we are grateful.

March 03, 2023

Hannah did a very good job. However, the process was quite slow. She had to go to another location to retrieve the car. Next time I suggest taking the customer with her to sh More

by bryan.cusworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for your feedback, we are always striving to improve our client experience. We are moving into our brand new facility around the 1st of April and all of our inventory will be in very close proximity, which should solve the issue you experienced, we will certainly keep our eye on it. Thank you again for the opportunity to be your Genesis Dealer, we are grateful and look forward to seeing you at our new location very soon.

March 03, 2023

I went in just to look and then go and compare with the Lexus. I never made it to Lexus. I saw the GV80 and loved it and bought it! More

by dseayf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Alex Alonzo, Rufat Zokrhabov
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to be your Dealer, we are grateful. The Genesis GV80 offers a great combination of luxury, comfort, safety, and performance, you will be very happy in it :)

...
13
...