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Genesis Santa Monica
Santa Monica, CA
151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
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Latest Reviews
May 14, 2024
Bought a GV70 from them new.
Agreed upon a price but salesman tacked a service contract on without my consent. Have been charged extra and to make matters worse the dealer cancel
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by tylerfarrell89
Employees Worked With
Glen Moya, Tammy Weaver, Jaime Torres, Dean Terrones
February 05, 2024
I’ve experienced extremely slow service from Genesis
Santa Monica. Took close to 6 weeks to get them to complete DMV paperwork so I could get registered and a license plate. Extremely frustrating with n
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by Lee from OP
Employees Worked With
Ellisa Allen, Jake Weber
September 25, 2023
Genesis Santa Monica has the worst customer service of
any car dealership. Been trying to get them to complete DMV paperwork so I can get pink slip and license plate. After countless calls and emails no o
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by Steve
Employees Worked With
Tammy Weaver
