All Salespeople
Sales Department
Genesis Santa Monica
Santa Monica, CA
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 18, 2026
Had 3 rd service on my Gv80 ….
. Jose took care of everything from booking , to checking me in , providing an Uber to take me home ( and bring me back later when car ready )
Jose w
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by Rec5146
Employees Worked With
Jose…… 5 stars
July 10, 2025
I leased my GV70 EV there.
Over the time it took to locate the vehicle I wanted, I worked with 3 different salesmen because 2 of the 3 left the dealership. As a result, I had
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by Rob S
Employees Worked With
Melvin Hayes among several others who left the dealership during the process.
July 10, 2025
I love my Genesis GV70 EV, but the service department at
Santa Monica Genesis is wildly inconsistent in quality and customer service. It is a nightmare trying to call them. Most of the calls go unanswered
More
by Rob S
Employees Worked With
Victor and Gaston were terrific. Everyone else was terrible.
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