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Genesis Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
2.1
162 Reviews
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2450 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 162 reviews

March 05, 2023

No follow up on ordered part from 5 weeks ago Car returned to me with exterior washed, but interior not even wiped More

by rontemkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benson Chin
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March 05, 2023

Great experience purchasing a car online. Found exactly what we wanted and the salesman helped us through every step. More

by debellis36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Alex Alonzo
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Mar 06, 2023 -

Genesis Santa Monica responded

We are so grateful for the opportunity to earn your business and trust, we look forward to many years of providing you with exceptional service.

March 04, 2023

The guys there always take vey good care of us and our cars! We’re glad you’ve moved to a bigger space congratulations! More

by TINATALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you, keep an eye out for your invitation to our grand opening party....

March 04, 2023

Friendly polite attentive delivered what promised washed and cleaned the car. Provided a loaner car More

by HAMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you, we are appreciative of the opportunity to serve you.

March 04, 2023

Alex was wonderful to work with. Friendly, professional, listening to what we said and remembering what we cared about. He made the car buying experience actually enjoyable. We co More

by RobertH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Alonzo
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you so much for sharing your experience, we are truly honored to have been given the opportunity to serve you and be your dealer.

March 04, 2023

Friendly and helpful sales staff, gave me a great overview of all the features of my new vehicle. More

by jmonusko47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Alex Alonzo
Report | Print
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you very much for the opportunity.

March 03, 2023

Exceptional service. I used to go to the Glendale location and I decided to switch this time because their customer service was not great at all. I was beyond pleased wit More

by DDMARTINQ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin, Kourosh Shirazi, Gerardo Santiago, Felipe Adame
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity, we are grateful and look forward to providing you with continued exceptional customer service.

March 03, 2023

Great experience. Friendly, clear communication and handles business effectively. Monica was great throughout the process and was the reason I ended up transacting w More

by LeasedACar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Melvin Hayes, Monica Lopez
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you very much for taking the time to post this review, we are honored to be your Dealer of choice.

March 03, 2023

I went in just to look and then go and compare with the Lexus. I never made it to Lexus. I saw the GV80 and loved it and bought it! More

by dseayf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Alex Alonzo, Rufat Zokrhabov
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to be your Dealer, we are grateful. The Genesis GV80 offers a great combination of luxury, comfort, safety, and performance, you will be very happy in it :)

March 03, 2023

Great smooth experience in one day they came to my home for a test drive and within a few hours they delivered the car after we had a deal. More

by gil.aibny
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller, Vazgen Minasyan
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to earn your business and trust. We look forward to providing you exceptional luxury service, welcome to the Genesis Santa Monica family.

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