Genesis Santa Monica
Santa Monica, CA
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Dealer purchased my vehicle from me, did not pay me on site for the car saying they needed title from my bank first. I was OK with it so long as they expedited the entire process. Instead of doing so they site for the car saying they needed title from my bank first. I was OK with it so long as they expedited the entire process. Instead of doing so they did the opposite, they sat on my payoff for 8 days, citing 'the holidays'. I had to follow up with them to get them to take action on my payoff, who knows how long it would have been if I didn't chase them. Somehow they found the time during 'the holidays' to sell my car to another party within just a few days of me selling it to them. I had no clue they would sell the car without completing their purchase from me. Interesting they were able to take 60K from another customer for my car without a title but somehow use that excuse to not pay me for it...and now I have no car nor do I have the $$$ they owe me. More