Genesis Santa Monica

Dean and his team were excellent and service and I really appreciate their efforts to give me first class service with my car. They did excellent work and made sure I was able to get my car in time and get t appreciate their efforts to give me first class service with my car. They did excellent work and made sure I was able to get my car in time and get to where I needed to be when I didn’t have my car. they are friendly, professional, reliable, and communicative. These are all the reasons why I am happy with my Genesis experience. Best, Menna! More

Benson my service adviser greeted me and told me exactly what to expect. He ordered an Uber and I was off and running within 10 minute's. Service was complete and my car was dropped off a clean vehicle. what to expect. He ordered an Uber and I was off and running within 10 minute's. Service was complete and my car was dropped off a clean vehicle. The best service experience and will recommend Genesis to everyone. More

Our service manager, Benson was top notch. He was courteous, and knowledgeable and kept us informed. He was courteous, and knowledgeable and kept us informed. More

Great new facility with a team of greeters at the entrance. Appreciate the service and loaner. Very season without fuss. entrance. Appreciate the service and loaner. Very season without fuss. More

Benson is amazing. First class customer service. Best service ever had. He deserves a raise. First class customer service. Best service ever had. He deserves a raise. More

Very rude commication. Took 8hours for a regular maintainance. Seriously you guys have to educate your team. Took 8hours for a regular maintainance. Seriously you guys have to educate your team. More

I was pleased with the new dealership facility. The service experience was also very good. Benson was efficient and helpful during the whole service process. The service experience was also very good. Benson was efficient and helpful during the whole service process. More

Genesis of Santa Monica has an excellent service team—great customer service and great car care! team—great customer service and great car care! More

Hannah was extremely patient with us during the whole process and we were able to work an excellent deal which made us very happy. They have my future business. process and we were able to work an excellent deal which made us very happy. They have my future business. More

My experience at Genesis Santa Monica was very enjoyable comfortable and personable. Alex listened to me and guided me exactly where I wanted to be I would absolutely refer anyone to your dealership and esp comfortable and personable. Alex listened to me and guided me exactly where I wanted to be I would absolutely refer anyone to your dealership and especially to Alex he made it a very enjoyable experience. More