
Genesis Santa Monica
Santa Monica, CA
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Amazing service, they picked up my car, serviced it, washed it and returned it to my work location. Benson, the rep who helped me, followed up, made sure that everything went well, from the begging unti washed it and returned it to my work location. Benson, the rep who helped me, followed up, made sure that everything went well, from the begging until the end. More
One of the best Genesis dealers to purchase a new Genesis from. Worth the drive for the friendly no pressure, attentive, attitude of everyone there! I would recommend anyone to make the drive to their new from. Worth the drive for the friendly no pressure, attentive, attitude of everyone there! I would recommend anyone to make the drive to their new dealership location to buy their car! More
Happy with the valet pick-up from my home for my scheduled service. Picked-up and dropped-off vehicle on-time. Bummed that they did not re-fill my windshield washer fluid though. scheduled service. Picked-up and dropped-off vehicle on-time. Bummed that they did not re-fill my windshield washer fluid though. More
I really only had the opportunity to meet the service team that checks you in and checks you out. They were extremely courteous and laid out everything I should expect. They under promised, and over deli team that checks you in and checks you out. They were extremely courteous and laid out everything I should expect. They under promised, and over delivered. The process was highly automated in terms of notifications and timing. They were very efficient at getting me where I needed to go while the car was being serviced. Car was washed too! More