Genesis Santa Monica

I waited one and a half hours for quotation. They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place aga They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place again. You need training on how to handle unhappy customers. . More

Chris was fast and efficient. amazing work and fast knowledgeable He knew what he was talking about and no BS amazing work and fast knowledgeable He knew what he was talking about and no BS More

Benson & Dean are great as always getting me in and out. Looking forward to the next visit Looking forward to the next visit More

Very friendly and diligent. Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! More

Dean and Benson took good care of me. I was in and out in the same day. I was in and out in the same day. More

I was very pleased with sales person, hannah, had good communication untill I bought the vehicle!! communication untill I bought the vehicle!! More

Very low-key, professional transaction without any pressure. Exactly the way it should be. KUDOS to Joseph Gusner! pressure. Exactly the way it should be. KUDOS to Joseph Gusner! More

Really good dealership. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. Called me the next day to see how everything was. Warm friendly dealer exactly the way a dealer should be. More

Excellent service. Staff is very considerate and accommodating. Fast service. Very pleasant to deal with. Staff is very considerate and accommodating. Fast service. Very pleasant to deal with. More

The professionalism, knowledge, and speed of service are greatly appreciated. This dealership is worth while to be promoted by customers like myself. greatly appreciated. This dealership is worth while to be promoted by customers like myself. More