Genesis Santa Monica

I waited one and a half hours for quotation. They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place aga They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place again. You need training on how to handle unhappy customers. . More

Dean and Benson took good care of me. I was in and out in the same day. I was in and out in the same day. More

I was very pleased with sales person, hannah, had good communication untill I bought the vehicle!! communication untill I bought the vehicle!! More

Really good dealership. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. Called me the next day to see how everything was. Warm friendly dealer exactly the way a dealer should be. More

Very low-key, professional transaction without any pressure. Exactly the way it should be. KUDOS to Joseph Gusner! pressure. Exactly the way it should be. KUDOS to Joseph Gusner! More

I had a good experience with this service center. Benson was very helpful, had good communication skills, and patient in answering my questions. Benson was very helpful, had good communication skills, and patient in answering my questions. More

Re having car serviced: everyone was helpful and efficient and they made it a pleasantly experience. Impressive. efficient and they made it a pleasantly experience. Impressive. More

Very professional 👏 I enjoyed my service with Genesis of Santa Monica. I will be returning 🤗 Santa Monica. I will be returning 🤗 More

Service department representatives were very helpful & friendly. My car was serviced and completed on time. friendly. My car was serviced and completed on time. More

Excellent service. Staff is very considerate and accommodating. Fast service. Very pleasant to deal with. Staff is very considerate and accommodating. Fast service. Very pleasant to deal with. More