Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis Santa Monica
Santa Monica, CA
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 24, 2025
A Tale of Two Dealerships: Why Genesis of Santa Monica
Fails, and Genesis of Ontario Shines:
My recent experience with Genesis dealerships has been a stark lesson in customer service and financial integr
More
by Benjamin
Employees Worked With
Jake Weber
July 10, 2025
I leased my GV70 EV there.
Over the time it took to locate the vehicle I wanted, I worked with 3 different salesmen because 2 of the 3 left the dealership. As a result, I had
More
by Rob S
Employees Worked With
Melvin Hayes among several others who left the dealership during the process.
July 10, 2025
I love my Genesis GV70 EV, but the service department at
Santa Monica Genesis is wildly inconsistent in quality and customer service. It is a nightmare trying to call them. Most of the calls go unanswered
More
by Rob S
Employees Worked With
Victor and Gaston were terrific. Everyone else was terrible.
Dealership Inventory (207 Vehicles)
Photos
