Genesis of Albany

This dealership really went above and beyond to a) find the exact GV80 coupe I wanted and b) worked with me to find an appropriate deal that we were happy with with. They really flew through hoops to get m the exact GV80 coupe I wanted and b) worked with me to find an appropriate deal that we were happy with with. They really flew through hoops to get me into my dream car and I’m very grateful to work with Farhan and Mike as my sales/management team More

This dealership service department is amazing! They took care of my needs quickly including and extra last minute request I made of them. They are welcoming and brought my car out washed and spar They took care of my needs quickly including and extra last minute request I made of them. They are welcoming and brought my car out washed and sparkling. More

Erin was great to work with and very helpful! Easy to communicate with, overall great experience. Easy to communicate with, overall great experience. More

Erin and Saemee were a pleasure to work with. Very helpful. Thorough. thank you both Very helpful. Thorough. thank you both More

We were very impressed with the dealership, very clean and accommodating. A very good atmosphere to do business Farhan is a gem and we're very pleased to do business with him. His no pressure approach m and accommodating. A very good atmosphere to do business Farhan is a gem and we're very pleased to do business with him. His no pressure approach made our experience so much more enjoyable. We will recommend him to our friends and family. Thank you again, Farhan! More

Easy, to deal with out, deal was fair, no nonsense, would buy from again. 5 stars buy from again. 5 stars More

Jill at Genesis of Albany was fantastic! She truly cares about her customers and handled a problem situation with grace and professionalism. She truly knows her job, how to handle multiple p She truly cares about her customers and handled a problem situation with grace and professionalism. She truly knows her job, how to handle multiple priorities and ensure customer satisfaction! More

There were some difficulties getting repairs completed and it required leaving my G80 for several weeks. The dealership especially Jill was terrific and a pleasure to work with throughout the process. She and it required leaving my G80 for several weeks. The dealership especially Jill was terrific and a pleasure to work with throughout the process. She kept us informed at all times. She also arranged a loaner that was great as well as having my car delivered to me in Syracuse. The dealership also worked with Genesis to minimize our costs which was greatly appreciated. Mark the Service Manager was also extremely helpful and very knowledgeable. This is my 3rd Genesis and I have been a big fan and hope to buy another in the future! Chris Papayanakos July 2025 More

Everyone was great. They picked up and dropped off my car. Texted as soon as it was done. They picked up and dropped off my car. Texted as soon as it was done. More

My experience at Genesis of Albany, and with Sales Manager, Farhan Akbari was truly exceptional from the moment I walked in the door to test drive a GV70 to the moment I picked up my new GV70 several Manager, Farhan Akbari was truly exceptional from the moment I walked in the door to test drive a GV70 to the moment I picked up my new GV70 several days later. Fareed demonstrated excellent customer service, professionalism, was well-informed, took the time to understand my interests and needs in a new car, and made quick work of negotiating an attractive and competitive price for the new car and my trade-in with management in record time. He went out of his way to stay in close communication about the delivery of the new car. Pickup was a breeze. The car was in beautiful shape, exactly what I ordered. Farhan took the time to set up the app for me, walk me through it, and then walk through the features of the car before I took it home. The management and finance team were also great and worked through all the paperwork quickly. I'd highly recommend Farhan and the Genesis team, along with an excellent luxury crossover option in the GV70. Two weeks later, and I have no regrets about my purchase and the ongoing customer service from Genesis as a new owner. More