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Genesis of Albany

Albany, NY

4.9
158 Reviews

347 New Karner Rd

Albany, NY

12205

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Showing 158 reviews

May 28, 2025

Velet service was very convenient. The service department of all the vehicle's needs with competence. More

by moonjooyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 28, 2025 -

Genesis of Albany responded

We're delighted to hear that the valet service and our team at Genesis of Albany met your needs with competence. Thank you for sharing your experience!

May 24, 2025

This dealer is very customer focused and always treats customers with respect. Quality service work. More

by Jimbg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Decrescente
May 27, 2025 -

Genesis of Albany responded

Thank you for highlighting the respectful and customer-focused service at Genesis of Albany. We're delighted to know that our quality work met your expectations!

May 15, 2025

Great experience with Erin, my sales rep. She couldn't have been better in providing information, communicating, understanding my needs, and helping close a fair deal for all. More

by jmsmith2325
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke, Chris Dollard
May 19, 2025 -

Genesis of Albany responded

We're delighted to hear that Erin provided such a positive experience at Genesis of Albany! It's wonderful knowing she was able to meet your needs and facilitate a fair deal. Thank you for choosing us!

May 07, 2025

All of the people that I spoke with, were efficient and friendly and courteous, A great first experience👌 More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Anthony
May 08, 2025 -

Genesis of Albany responded

Maggie, we're delighted to hear that your first experience with Genesis of Albany was a positive one! Our team is committed to providing efficient and friendly service. Thank you for sharing your feedback!

May 05, 2025

We worked with with Erin and Ashley and found them to be very knowledgeable and responsive. They were not pushy sales people and kept us informed as we waited for the arrival of our car. Erin spent at least More

by Jmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley, Erin & Chris
May 06, 2025 -

Genesis of Albany responded

We're delighted to hear that Erin and Ashley provided such knowledgeable and attentive service at Genesis of Albany. It's great to know they made your car-buying experience smooth and informative. Enjoy your new vehicle!

April 30, 2025

Great People Selling Great Vehicles and Delivering a Great Experience Summary Erin Burke, Sales Consultant, exceeded my high expectations. I am thrilled with the 2025 G80 3.5 T Prestige sedan that More

by Terry S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin
May 01, 2025 -

Genesis of Albany responded

Terry, we're delighted to hear that Erin provided such an exceptional experience at Genesis of Albany. Your satisfaction with the 2025 G80 3.5 T Prestige means a lot to us, and we appreciate your recommendation! Enjoy every moment in your new vehicle!

April 30, 2025

Good experience with the service, they take care of all in 1.5 hours. Facilities are nice and quiet More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and Jill
May 01, 2025 -

Genesis of Albany responded

Adriana, thanks for leaving Genesis of Albany a five-star review! We are happy to hear that your service visit was seamless.

April 29, 2025

Once again, Genesis of Albany did a great job. Car was repaired to my satisfaction. On time and I b budget. Car was cleaned for pick up. Kim was fantastic! Thank you. More

by JoeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Apr 30, 2025 -

Genesis of Albany responded

Joe, we're delighted to hear that Kim and the Genesis of Albany team provided a satisfying experience for you. Thank you for your feedback, and we look forward to serving you again!

April 25, 2025

I was happy with the attention and helpfulness of the team at McGovern Genesis in Albany NY. Would purchase another vehicle from them in the future. More

by Pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 25, 2025 -

Genesis of Albany responded

Pam, we're delighted to hear that you had a positive experience with our team at Genesis of Albany. We look forward to assisting you again in the future!

April 18, 2025

Friendly people, made it easy to close when the deal was made and finalized money More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhan
Apr 19, 2025 -

Genesis of Albany responded

Mike, we are thrilled to hear that you had an excellent purchasing experience here at Genesis of Albany.

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