Genesis of Albany

David was an excellent salesperson. He was extremely helpful and professional. Every employee we met were helpful in completing our sale and made making the deal easy and straightforw He was extremely helpful and professional. Every employee we met were helpful in completing our sale and made making the deal easy and straightforward. From the finance person to Manager to the service dept. We met all made us feel welcome and that they would love to do business with us. Have never had that experience at a dealership before. Always felt pressure to buy either an unfair deal. Not so at Genesis of Albany! Plus I love the car! More

The employees at Genesis in Albany were all very friendly and helpful! My salesman was very patient and answered my questions. and helpful! My salesman was very patient and answered my questions. More

September 30, 2026 I purchased my Mazda CX-50 from Genesis of Albany yesterday, and I can honestly say this was the best dealership experience I’ve ever had. The entire process was simple and straigh Genesis of Albany yesterday, and I can honestly say this was the best dealership experience I’ve ever had. The entire process was simple and straightforward. Farhan was extremely attentive, helpful, and easy to work with. He is an excellent salesperson and never made me feel pressured. I’ve visited many dealerships while looking for a vehicle, and unfortunately I’ve had experiences with dealers trying to add expensive packages, change the numbers, or run my credit through multiple lenders without really listening to what I wanted. My experience here was completely different. I specifically asked Emily to only run my credit once. When the first financing offer wasn’t good, she respected that instead of sending my application everywhere. She recommended another lender, ran it once, and was able to get me an excellent deal with a much better interest rate. I really appreciated that. I actually had an offer for a similar vehicle at a slightly lower price somewhere else, but I decided to buy from Genesis of Albany because of how honest and transparent they were with me. To me, that is worth more than saving a few hundred dollars. Honesty was what I was looking for throughout this entire car-buying process, and I finally found it here. I truly hope they continue treating customers this way because it makes a huge difference. Thank you Farhan, Emily, and the Genesis of Albany team. Best dealership experience I’ve ever had. Highly recommended! More

His professionalism is unstoppable I would recommend anyone to him and Emily live there attitude. anyone to him and Emily live there attitude. More

Great job Alicia. Thank you for your excellent customer service.Thank you for allowing me to make a choice with great patience. You were very informative and I will re Thank you for your excellent customer service.Thank you for allowing me to make a choice with great patience. You were very informative and I will recommend you each day. Thank you for also bringing the vehicle right to my mom without me ever having to move a finger. Excellent Job! More

Very pleasant buying experience from Genesis of Albany, professional sales person David Christ was really nice and didn’t try to push us into buying, just let us decide, But he was on top of all the paperw professional sales person David Christ was really nice and didn’t try to push us into buying, just let us decide, But he was on top of all the paperwork from start to finish, and it all went through at a very reasonable time frame. Finance Manager was also very nice and professional, made sure she answered every question we had, and followed up with us even after we left with our new car. More

Our vacation plans for August 2026 were cancelled 2X because of illness and were rescheduled for a third time. However, the oil warning light came on in our Genesis GV80 and was due for the first servi because of illness and were rescheduled for a third time. However, the oil warning light came on in our Genesis GV80 and was due for the first service at Genesis of Albany in NY. We were offered a loaner car that was delivered to us in Vermont. Our car was not going to be ready for our departure date but Jill Boomhower arranged for us to use the loaner car for 2 weeks! It enabled us to leave on time for our hotel in NY and then on to Maryland to visit our new granddaughter. Thanks to Jill our vacation was FINALLY ON! Our deepest gratitude goes to Jill and Dave Crist. Dave sold us our Genesis and was also involved with saving our vacation plans. This dealership treasures their customers and treats them like family. We didn’t just buy a car. Jill and Dave welcomed us into their family. The whole experience was incredible. “Well done,” Jill! Dave is much more than a salesman. He is a caring and great friend. McGovern Genesis of Albany is truly THE BEST!! PS: Thanks to the guys in the service department and to Paul and Lenny who delivered our loaner from Albany to Vermont and brought our car back. Did we mention that our car was returned so clean, inside and out? Thank you…God Bless! More

I had my first 8,000 car service for my GV70 from Genesis of Albany. It was the best service experience of my life. I was eligible for concierge service and called in advance to schedule it. They said they w of Albany. It was the best service experience of my life. I was eligible for concierge service and called in advance to schedule it. They said they would start at 8:00 am. At 8:00 am they called me to tell me they were on their way. They also emailed and texted me. The picked up my car and left me with a Brandee loaner, which I never used. They texted me when they got to the shop. They called at 11:00 and suggested an inspection while I was there, which I agreed. At 1:00 pm they called and told me they were done and on their way to drop off my car. They exchanged cars with me at around 1:45. It was absolutely seamless, they were in constant communication and I couldn’t be happier. They also washed my car! More

I recently purchased a very gently used 2026 Genesis GV70 practically over the phone 2 hrs away. My experience could have not been better with Chris, Ashley and Mike. Everything was thooght about, addressed practically over the phone 2 hrs away. My experience could have not been better with Chris, Ashley and Mike. Everything was thooght about, addressed and taken care of in an extremely timely and professional fashion. The dealership felt more like friends and family. Ashley jumped in and did more than her role required, Chris came in on his day off and soent numerous hours with me to make sure i feel comfortable with the technology, and Mike had done a fabulous job with the paperwork, which took all but 5 min to complete. Highly recommend them. More

Working with Alicia was fantastic. Made the experience very simple and was incredibly personable and ready to work with. Made the experience very simple and was incredibly personable and ready to work with. More