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Genesis of Auburn

Auburn, MA

4.9
54 Reviews

735 Southbridge Street

Auburn, MA

01501

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Showing 54 reviews

December 05, 2024

Jeffrey was excellent, I was early for my appointment but was brought right right in for my appointment and the service war done quickly and he also repaired another concern I had. So I am very thankful to J More

by pete5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Dec 05, 2024 -

Genesis of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that Jeffrey provided prompt and excellent service at Genesis of Auburn. We appreciate your feedback and look forward to serving you again in the future!

November 26, 2024

Called for an appointment due to a strong gas smell. The lady told me I had to leave the vehicle or wait mote than 3 weeks for a waiting appointment. That was not satisfactory do i called back spoke w More

by 2Pkingman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 27, 2024 -

Genesis of Auburn responded

We're glad Jeff was able to assist you promptly and resolve the issue at Genesis of Auburn. Thank you for sharing your experience, and we're here if you need anything else!

October 16, 2024

No wait today! I was in and out quickly. Everyone was very nice and helpful. More

by Hollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Oct 16, 2024 -

Genesis of Auburn responded

We appreciate your business and your review! Thanks from the Genesis of Auburn Team, Hollywood!

September 26, 2024

Phuoc demonstrated impressive knowledge and consistently kept me informed about the status of my vehicle.. More

by Labahmbunwecedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuoc
Sep 26, 2024 -

Genesis of Auburn responded

We're delighted to hear that Phuoc's expertise and communication made your experience at Genesis of Auburn a positive one. Thanks for sharing!

September 06, 2024

The service team at Auburn Genesis have always been very pleasant to deal with, Jeff will go out of his way too make sure all is well. More

by pete5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 06, 2024 -

Genesis of Auburn responded

Thank you for the kind words! We're delighted to hear that Jeff and our service team at Genesis of Auburn have provided a pleasant experience. We appreciate your support!

August 30, 2024

Great experience, straight forward process, great communication and assistance, excellent sales representation, pleasant overall experience. More

by lucifer572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
Sep 03, 2024 -

Genesis of Auburn responded

Thank you for sharing your positive experience with Genesis of Auburn! We're glad to hear that our team provided excellent communication and assistance throughout the process. Enjoy your new vehicle!

May 31, 2024

I could not be happier with the service I received and Alexandra is extremely professional! More

by Kcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Jun 03, 2024 -

Genesis of Auburn responded

We're happy to hear Alexandra provided excellent service during your recent visit here at Genesis of Auburn! Thanks so much for your business and please don't hesitate to reach out if we can assist you again in the future!

May 11, 2024

Dealership is always friendly and accommodating. They know who I am when I walk in the door. Also, high level of integrity... More

by Alperthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
May 13, 2024 -

Genesis of Auburn responded

We're delighted to know that you've had such a positive experience with us at Genesis of Auburn. It's always our goal to make everyone feel welcome and appreciated. Thanks for recognizing our team's efforts!

April 20, 2024

It was a perfect experience from booking to payment. Perfect service, significantly better than any other Hyundai/Genesis dealership I delt with. More

by DRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Apr 22, 2024 -

Genesis of Auburn responded

We're so glad to know you had a great experience with us at Genesis of Auburn! We strive for excellence in all aspects, from booking to payment. Thanks for your kind words and we look forward to serving you again in the future!

April 10, 2024

Service was very professional service gentleman that I dealt with was very helpful and courteous More

by Thomas Valentine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Apr 11, 2024 -

Genesis of Auburn responded

Thomas, Thank you for rating our service team five stars. We look forward to serving you again! - Genesis of Auburn

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