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Genesis of Auburn

Auburn, MA

4.9
36 Reviews

735 Southbridge Street

Auburn, MA

01501

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36 Reviews of Genesis of Auburn

November 22, 2021

This dealership always goes above and beyond what is expected. For instance today I had white paint on my bumper and asked for some advice on how to get it off due to the protective shield I have on the More

by Karen K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
Nov 23, 2021 -

Genesis of Auburn responded

Thank you for taking the time to share this experience, Karen! We're truly grateful to have you as a Genesis of Auburn customer and look forward to your next visit with us here at Genesis of Auburn!

October 15, 2021

Excellent service. Picked up our car and left a loaner 50 miles from their facility More

by hsergentanis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Oct 18, 2021 -

Genesis of Auburn responded

Thank you! We're glad we could help you have a great experience! -Genesis of Auburn

September 13, 2021

My experience with the dealership was top notch also the sales person and the the manger Adam More

by Happy Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul,Adam
August 21, 2021

Puts the customers needs first, pays attention to details.Friendly service. Keeps you up to date while waiting. Does a full inspection on vehicle when serviced. Free wash and vacuum at every visit. More

by Karen K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dziubeck(sp?)
Aug 21, 2021 -

Karen K responded

Agree with review

August 12, 2021

Matt the Service Manager handled our GV80 (we love it) complementary oil change efficiently and quickly. He even let me bring in my own Mobil 1 for the change. More

by RoyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
July 26, 2021

Great service, Mathew could have not been more accommodating. Matt is a gem and a credit to your organization. There was a slight glitch which was my fault and Matt took care of it. He is someo More

by csinel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew, service manager
Jul 26, 2021 -

csinel responded

Great service, Mathew could not have been more accommodating. there was a slight glitch which was my fault and Matt took care of the problem seamlessly. I truly enjoyed working with. Matt is a credit to the whole Herb Chambers orginization.

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