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Genesis of Ballwin

Ballwin, MO

4.4
6 Reviews
Our experienced sales staff at Dean Team Genesis of Ballwin has the knowledge and passion to help you find your dream car. Our team will answer any questions you have and provide in depth insight into each vehicle. We focus on your needs to help you find a car that checks all the boxes.
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14754 Manchester Rd

Ballwin, MO

63011

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Showing 6 reviews

December 01, 2020

"Unbelievable vehicle. One of the finest pieces of..."

- pangea1

Unbelievable vehicle. One of the finest pieces of equipment I’ve ever had the pleasure to drive and operate. Appreciate all my salesperson Ben French did to take care of me during the sale and afterward with our license plates transfer and tax receipt.

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Yes
Employees Worked With
Other Employees : Richard Martin
August 16, 2020

"Ben French is AMAZING!"

- Brent

So I am a former Audi S4 owner, loved my car and was looking to upgrade to the S5 sportback. After dealing with all the local audi dealerships and finding the inventory lacking for the features i wanted and an unwillingness for the dealers to look outside of St. Louis for a car fitting my needs, I began to look at other options My Dad has a G80 and has been very pleased, so I started looking at the G70 3.3T, I was impressed with the volume and variety of options on the G70 that the Audi didn't have, as well as the engine providing more HP than the S5. So I started to hunt around and thankfully found BEN FRENCH at Dean Team. The whole experience with Ben was professional, non-hurried, and friendly. From picking out options I desired, to setting up a test drive for me, to going out of his way to find the car with my specs (I was pretty particular) and having it delivered from a dealer in Wisconsin, to texting me updates on the delivery of my vehicle,, to ensuring I received my Veteran's discount...Ben was totally top notch all the way and I unconditionally would recommend him to anyone looking for a smooth buying process. As other reviews have hinted at, I was a little dismayed by the closing process--NOT involving Ben--regarding the high pressure tactics to get me on an extended warranty. But I don't fault Ben for that and realize that is a dealer issue. I LOVE my car and am very satisfied with working with Ben French! I cannot recommend Ben highly enough!

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Employees Worked With
June 20, 2020

"Ben has exceptional customer service and is quick to..."

- G90 Owner

Ben has exceptional customer service and is quick to respond to the buyer’s inquiries. He went over and beyond to insure 100% customer satisfaction.

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Yes
Employees Worked With
June 04, 2020

"French was a great salesman. Straightforward no games..."

- TerrenceL

French was a great salesman. Straightforward no games just great customer service. I will definitely purchase from French again when I make my next car purchase

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Recommend Dealer
Yes
Employees Worked With
May 22, 2020

"Excellent buying experience! Purchased our second..."

- G90 buyer

Excellent buying experience with Mr. French! Purchased our second vehicle from Dean Team via Ben French. He was professional, polite and attentive to our needs as customers All communication was executed quickly and clearly. Mr.French made the process as pleasant as possible. The closing process is why I gave Genesis of Ballwin 4 out of 5: it left much to be desired. The closing agent (not Mr. French) provided a experience that could be improved upon in the future. Mr. French completely surpassed all of my expectations and would recommend him to anyone looking for a vehicle.

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Yes
Employees Worked With
May 20, 2020

"We purchased a new Genesis G70 From Ben French. Ben was..."

- The Scott's

We purchased a new Genesis G70 From Ben French. Ben was absolutely amazing and addressed all of our needs. We highly recommend Genesis of Ballwin. Steve and Christine Scott

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