Genesis of Ballwin
Ballwin, MO
Filter Reviews by Keyword
By Type
87 Reviews of Genesis of Ballwin
Customer service was amazing! Torrey was helpful and was very knowledgeable about the cars!! Torrey was very professional, friendly, fun and very considerate when needing to ste Torrey was helpful and was very knowledgeable about the cars!! Torrey was very professional, friendly, fun and very considerate when needing to step away with other clients. He was no pushy. I loved that most about Torrey! I love my car! Torrey followed up with me, that says a lot about the Dean Team! So glad I stop at this dealership!!! More
Ben was great. Very straight forward and helped me get the exact Genesis I wanted. He also worked very well with my work schedule. Would do business with him again! Very straight forward and helped me get the exact Genesis I wanted. He also worked very well with my work schedule. Would do business with him again! More
I just purchased my third Genesis. The first two were from two different dealers in the STL area and I didn't go back to either. I started using Dean service on my last G80 and was imp The first two were from two different dealers in the STL area and I didn't go back to either. I started using Dean service on my last G80 and was impressed with them. I spoke to Steve Harper in January and he was very transparent on the shortage and pricing. I had to wait until the end of April to take delivery of a GV80 and he kept me informed during the whole process. Closing was quick and simple and the delivery experience couldn't have been more thorough and expedient. I expect to purchase my fourth Genesis from Steve and Dean Team. They all did an outstanding job. More
Positive, prompt, positive customer experience, kind, caring, attentive, accuracy, pleasant, understanding, timely, respectful, responsive, resourceful caring, attentive, accuracy, pleasant, understanding, timely, respectful, responsive, resourceful More
Great experience working with the sales team at Dean Team Genesis Hyundai. Very happy with how everything worked out! Highly recommend them if you are looking for a new vehicle. Genesis Hyundai. Very happy with how everything worked out! Highly recommend them if you are looking for a new vehicle. More
Best car dealership I’ve ever dealt with they absolutely go the extra mile to make your experience top notch. Even when we’ve been back for service on our previous vehicles they’ve been extraordinarily help go the extra mile to make your experience top notch. Even when we’ve been back for service on our previous vehicles they’ve been extraordinarily helpful !!! More
Jacob Adrian has been excellent to deal with for the purchase of the GV80. He is professional and respectful in his approach to customers. His follow-up has been excellent through out the process. A purchase of the GV80. He is professional and respectful in his approach to customers. His follow-up has been excellent through out the process. As a Lexus driver for the last 22 years and Acura before that, the Genesis dealership needs to in it's own separate location from the Hyundai brands to best meet the expectation of luxury car buyers such as Lexus and Genesis. More


