
Genesis of Brooklyn
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 11:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 20 reviews
salesman patrick was amazing. Scott the general manager on the other hand doesnt know how to return a phone call or pick up the phone when they messed up my plates. I bought a ne Scott the general manager on the other hand doesnt know how to return a phone call or pick up the phone when they messed up my plates. I bought a new genius v—70 and was so excited until I got my plates. They somehow put my new plates on my old car and my new plates on my new car and they dont see a problem with that. I want my new car to have the new plates and my old car should have been left alone. I have tried to contact someone at the dealership and it doesnt seem like anyone works there, the phone rings and i get sent to voicemail. I would like this problem fixed or I would like my DMV fee wavied and a check sent to me for their mistake. Someone needs to take responsibility for this problem and fix it and stop ignoring me this is not how business is done and people wonder why car dealerships get a bad name. More
Exceptional experience from start to finish. Extremely reasonable, knowledgeable, courteous and professional staff from reception, to sales, to finance, to delivery coordinator. At 57 years of a Extremely reasonable, knowledgeable, courteous and professional staff from reception, to sales, to finance, to delivery coordinator. At 57 years of age, after numerous leases and new car purchases, this was by far the best new car purchase experience I've ever had. I highly recommended Genesis of Brooklyn. More
Do Not buy a Genesis car I purchased a gv60 on 1/12/23. The car worked perfectly until 1/25/23. It was at this point when I noticed the car was not charging in my home. Genesis of Brooklyn then replaced m The car worked perfectly until 1/25/23. It was at this point when I noticed the car was not charging in my home. Genesis of Brooklyn then replaced my car with a loaner car. My 2022 Ford Mustang Mach-e, and replacement Genesis gv60, charged flawlessly with no problems whatsoever. On 2/16/23, there was finally a technical assessment of my car which showed that the car was overheating during charging. Both Genesis of Brooklyn, and Genesis Corporate, placed the blame solely on my home charger and took no responsibility. Since I found this car unusable, I was forced to make a decision to SELL them back their unusable car. They informed me that this a “used car”, and will be valued as such. On 2/20/23 I sold the one month old car back for a HUGE financial loss. Twenty eight days later I was contacted by Genesis financial, and was told that my account was past due. It then took several days, and many phone calls, to find that Genesis of Brooklyn never processed the paperwork for the buy back. Genesis is unfair, unprofessional, irresponsible, and greedy. Please take my misfortune and stay away from this dealership and brand. More
From Reservation to Delivery, everything was clear and transparent. They were friendly and explained every section of paperwork and features of vehicle. transparent. They were friendly and explained every section of paperwork and features of vehicle. More
The dealer was attentive to our car needs. Emmanuel was especially knowledgeable and fully explained everything about the car. Purchase went smoothly and quickly. Thank you Patrick, Nick and Emmanuel was especially knowledgeable and fully explained everything about the car. Purchase went smoothly and quickly. Thank you Patrick, Nick and Emmanuel. More
I recently purchased the electric Genesis G80 with Nephew Moe and Emanuel. After Moe took care care of everything with the purchase, locating the car in the color I was looking for, the trade-in and financi Moe and Emanuel. After Moe took care care of everything with the purchase, locating the car in the color I was looking for, the trade-in and financing with Nick - Emanuel sat with me and went through all of the many features of the G80. He is very informative and it was a fun experience. There is a lot to go over! I couldn't have nicer things to say about the people who I worked with, their knowledge and experience. It was nothing but professional and a pleasure. It was the kind of experience I was hoping for with my purchase of a new exciting car. More
A very easy experience in buying a new Genesis with Jabari and Emanuel making sure that I got a full run through on the many features of this car. The deal was fair and the service was exceptional Jabari and Emanuel making sure that I got a full run through on the many features of this car. The deal was fair and the service was exceptional More
Try to keep this nice and short this dealership was fully transparent try to negotiate the best deal clearly depends on the person on the other side of the table doing their own homework and research to nego transparent try to negotiate the best deal clearly depends on the person on the other side of the table doing their own homework and research to negotiate the best deal they feel is comfortable but Daniel "Butch" Ferrity was super transparent and easy to work with. He was able to send me a similar model that he had recently sold with a full breakdown for full transparency and felt comfortable enough to not waste my time and go in the following day to negotiate some more and close a deal on a GV80. I felt that the deal was so good that two days later I took my cousin's wife to purchase a different vehicle that was highly sought out and ended up closing another deal with him and the team. Emanuel Pena was super helpful when it came down to helping my fiance navigate the new car and I believe spend close to over an hour explaining the different features to her speed. As long as nothing changes this is one of the easiest dealerships to work with! More
Nice and easy experience. Butch, Nick and Emanuel were all lovely to work with - Butch already responsive when I had a question. Butch, Nick and Emanuel were all lovely to work with - Butch already responsive when I had a question. More
I recently purchased a GV60 from Genesis of Brooklyn. It was hands down a great experience purchasing a car from them. The sales associate we had was "Butch", whom I highly recommend. He gave us plenty o It was hands down a great experience purchasing a car from them. The sales associate we had was "Butch", whom I highly recommend. He gave us plenty of space when making tough decisions and was very honest when we had questions. After purchasing we were handed off to Emmanuel, the Delivery Coordinator, who was fantastic at showing us all the amazing tech in this vehicle. A 5 star experience!! More