Genesis of Brooklyn - Service Center

They are so unprofessional and no one knows what their doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the manager I spoke to now was not understanding at all and didnt do the right thing. Also one of the receptionist hung up the phone was very unprofessional. Needless. To say I had to schedule so.mewhere else because of the treatment I got there. Also thet didnt give a good lease price at all I wouldn't ever buy a car or do business with them. They are very unprofessional and dont care about the consumer at all. More

Purchased a 2024 GV80 with software issues. AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautifu AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautiful car loaded with problems. traded in with 1305 miles for a reliable AUDI🤩 More

Do Not buy a Genesis car I purchased a gv80 on December 2022 already navigation not working , to make appointment almost impossibly , terrible customer service , if you don't want problem do not deal with 2022 already navigation not working , to make appointment almost impossibly , terrible customer service , if you don't want problem do not deal with them . More