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Genesis of Brunswick

Monmouth Junction, NJ

3.7
127 Reviews

3905 Route 1 South

Monmouth Junction, NJ

08852

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Showing 127 reviews

April 26, 2026

EXCELLENT SERVICE, CLEANED MY CAR AND FINISH THE JOB IN TIMELY MANNER, WILL SEE YOU FOR MY NEXT SERVICE, More

by RUSHI9748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Loggins
March 31, 2026

Very disappointed. Sale 0f 2026 G70 was rushed - no explanation on any of the car’s features. Car had electrical issue after only a few miles of use. More

by SE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew
Apr 01, 2026 -

Genesis of Brunswick responded

Hi, thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment with the purchase experience and the concerns you’ve encountered with your new Genesis G70. That is not the level of care or attention we strive to provide, especially during delivery of a new vehicle. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please feel free to reach out to our General Manager, Manny Lugo, at mlugo@route1hyundai.com so we can review this further and assist where possible. Thank you for bringing this to our attention.

February 13, 2026

Leon and Junior did an amazing job in handling the repair of my vehicle, they took the time to explain everything that was needed. I feel much better in bring my car for service if they are handling it. More

by Sumo 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon and Junior
Feb 17, 2026 -

Genesis of Brunswick responded

Thank you for your wonderful feedback! We're thrilled to hear that Leon and Junior provided exceptional service and made you feel confident about your vehicle repairs. Your satisfaction is our priority, and we look forward to assisting you again in the future!

February 10, 2026

the vehicle was inspected Quick and thoroughly, they made the transportation arrangements right away. I suffer no delays on my daily schedule. More

by ap67021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, repairs customer service/ desk
Feb 11, 2026 -

Genesis of Brunswick responded

Thank you for the fantastic feedback! We're thrilled to hear that your vehicle inspection was quick and thorough, and that our transportation arrangements helped keep your schedule on track. Your satisfaction is our priority, and we look forward to serving you again!

January 16, 2026

Recall work. Seemed to go ok. I purchased the vehicle at Global on Rte 22. They were far from a good servicing dealer. These guys seem OK but its a 40 minute driv More

by Wjlarkin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, service writer
Jan 21, 2026 -

Genesis of Brunswick responded

Thank you for sharing your experience! We're glad to hear our service met your expectations. We understand the drive can be a hassle, but we're here for any major maintenance needs. Your expertise in vehicle maintenance is appreciated, and we wish you the best with your work!

January 09, 2026

Customer service was excellent and the representative was very good at keeping me informed on the progress of the work being performed on my vehicle More

by thenehan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Loggins
Jan 12, 2026 -

Genesis of Brunswick responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated their communication. Your satisfaction is our priority, and we look forward to serving you again!

December 30, 2025

I received a price for a new, old stock, 2024 Genesis G80. Prior to the appointment to purchase,I called to confirm our verbal price price agreement.I was told by salesperson Lopez that the price for the More

by busman07438
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Itzel Lopez, Daniel Loggins
Jan 05, 2026 -

Genesis of Brunswick responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We strive to be clear and transparent in our communication, and it’s disappointing to learn we missed the mark for you. Your comments are important to us, and we’ll use them to help improve how we support our customers. When you have a moment, please reach out to our General Manager, Manny Lugo, at mlugo@route1hyundai.com so we can learn more and work toward a resolution.

December 10, 2025

Tire rotation done as part of regular service. The inflation on all 4 tires did not fallow Manufacturer recommended numbers. disappointing! More

by eklein53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 11, 2025 -

Genesis of Brunswick responded

Thank you for your feedback. We strive for accuracy in our services and appreciate you bringing this to our attention. Your concerns will be addressed to ensure we meet the manufacturer’s specifications in the future. We value your input and hope to improve your experience next time.

November 28, 2025

UPDATED:STAY AWAY! !!Called this dealership about pricing on a gv80 got the price which included $500 DOWN when I was ready to take the offer and wanted the car delivere More

by JOSEPH B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
LARRY,JOHHNY
Dec 02, 2025 -

Genesis of Brunswick responded

Joseph, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We strive to provide clear and accurate information, and we regret any misunderstanding regarding pricing details. Your feedback is valuable to us, and we’d like the chance to discuss this further. Please feel free to contact our General Manager, Manny Lugo, at mlugo@route1hyundai.com so we can address your concerns directly. We appreciate the opportunity to assist you.

June 26, 2025

Horrible sales experience! !! They gave me a lease quote and I drove an hour away to find out they lied to me about the payments. I walked out but not before witnessing this guy More

by JosephBurke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales
1
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