Genesis of Denville

I rate Salerno Duane Infinit of Denville as a 5 out of 5 for a very simple reason - Each and every person with whom I have dealt there has a single overrdiding priority: Customer satisfaction. The sales e for a very simple reason - Each and every person with whom I have dealt there has a single overrdiding priority: Customer satisfaction. The sales experiences I have had there since 2002 have been outstanding. Service, when needed, is performed right the FIRST time, and with extremely pleasant personal contact with Allie and Sue. I highly recommend this dealership. More

My experience with Salerno Duane Infiniti was very impressive - buying a car can be stressful but the staff there made the entire experience a pleasure. I personally worked with Andy Glick who was pro impressive - buying a car can be stressful but the staff there made the entire experience a pleasure. I personally worked with Andy Glick who was professional, friendly and knowledgable - it's not everyday you get a salesperson who goes out of there way to make sure all of your expectations are met. If your going to buy an Infiniti make it your business to visit Andy Glick @ Salerno Duane Infiniti and you will not be disappointed. More

Salerno Duane is an extremely professional dealership. Gerry Leone was highly professional right from the point of our entry into the dealership. He understood our requirements and got the better new car Gerry Leone was highly professional right from the point of our entry into the dealership. He understood our requirements and got the better new car (higher version) and was helpful in the price negotiations. He was friendly and spent enough time for the test drive and explaining all the controls. The dealership also gave me an excellent financing option. We are highly satisfied and recommend Salerno Duane for anyone purchasing Infiniti. Gerry Leone was highly helpful in getting us what we needed, quickly. David Kasliner was helpful in speeding up the paper work and the complete process was very smooth. No hassles at all. Customer satisfaction is their top priority and they handled the job as needed. More

Salerno Infiniti of Denville is friendly, professional, fair and efficient. What else do you need with a car dealership? Pleasant experience with each visit. A+ fair and efficient. What else do you need with a car dealership? Pleasant experience with each visit. A+ More

I have been totally impressed with this dealership from the sales staff, especially Terry, to servicing. I have used the service department and I have been equally impressed with the service and customer c the sales staff, especially Terry, to servicing. I have used the service department and I have been equally impressed with the service and customer care. Allie, Hector and the mechanics made my experience, extremely positive. Great dealership without the hassle. More

I have purchased and serviced three vehicles form this dealership and Sue and Allie have always been a pleasure to work with. They are always friendly and helpful and provide the highest level of service dealership and Sue and Allie have always been a pleasure to work with. They are always friendly and helpful and provide the highest level of service and support. Although I believe it costs more to do all my service at the dealership I have performed 100% of all my service at this dealership because of them. More

I went to buy a car and I was treated very professionally considering that I owed more on my trade-in. Becuase I was treated with respect, I will come back and make a purchase in the future. considering that I owed more on my trade-in. Becuase I was treated with respect, I will come back and make a purchase in the future. More

I leased a 2010 Infiniti G37s hard top convertible at Salerno Duane Infiniti. During price negotiations I felt like this was a friendly, family kind of dealer. The people I have met throughout are warm Salerno Duane Infiniti. During price negotiations I felt like this was a friendly, family kind of dealer. The people I have met throughout are warm and welcoming. I have had some problems with the convertible, primarily squeaks and rattles. My primary service contact, Allie, is a sweetheart. Very responsive. Shows great empathy. And when she isn't available, Sue is wonderful, as well. While the squeaks remain unresolved (need to wait for the cold weather to kick back in), compromising my experience with a car I otherwise like, this dealership treats the customer right. While I believe in the Infiniti brand, one negative surprise has been the number of service intervals this car requires and the cost to service. As a long time Porsche owner (oil changes every 15,000 to 20,000 miles), the Infiniti interval of 3,000 to 4,000 is disruptive and arises much too fast. But, if I must go to a dealer too often, I'm glad to see my friends Allie and Sue at Salerno Duane. More

I watched in amazement as Allie and Susan coordinated my service request for my Infiniti FX35. I had never witness any thing like it. These two individuals complemented each other as they worked to complete service request for my Infiniti FX35. I had never witness any thing like it. These two individuals complemented each other as they worked to complete my service request. Allie informed me of the possible service cost, she also informed me of the available coupons, and had some suggestions. In the mean time, Susan informed me that the courtesy car I wall be using for that day, was ready. the car engine was runnung, the door on the drivers side was opened. All I had to do was get in the car close the door and be on my way. Who could ask for anything more? They exceed your expectations every time. If you have an Infiniti vehicle that needs to be serviced, call Salerno/Duane Infiniti of Denville. and let them do the rest. I promise you they will exceed your expectations. Benson Smith More

Gerry was helpful and took the time necessary to explain the vehicles many options when car was delivered, just a great experience and I would highly recommend Salerno Duane to a frind based on this. the vehicles many options when car was delivered, just a great experience and I would highly recommend Salerno Duane to a frind based on this. More