Genesis of Denville

I had the pleasure of working once again last week with salesman, Perry Snitkin of Salerno Duane Infiniti of Denville. I first worked with Perry several years ago while leasing my first Infiniti. Perry wa salesman, Perry Snitkin of Salerno Duane Infiniti of Denville. I first worked with Perry several years ago while leasing my first Infiniti. Perry was extremely professional and knowledgeable and was one of the main reasons I decided on an Infiniti. He has a pleasant,no pressure manner which I found refreshing. I am currently driving my second Infiniti vehicle, thanks again to Perry who reached out to me and encouraged me to stop by to discuss my options upon the end of a lease. Again, Perry exhibited the same positive qualities I experenced before and I found the enire process easy, efficient and satisfying. I always have my car serviced regularly at Salerno Duane and all of the people I encounter in the Servce Deptartment are also friendly, professional and helpful. All in all, it is a pleasure to do business with Salerno Duane Infiniti of Denville and would highly recommend this dealership. More

Art Blenner made getting into my dream Infiniti really easy and painless. The entire buying process was smooth from start to finish. I know where i will be going to get my next car. easy and painless. The entire buying process was smooth from start to finish. I know where i will be going to get my next car. More

Excellent customer service, very friendly and honest. Always have loaners available and car service is completed same day. Dealership is also flexible with loaner return if you can't make it back until Always have loaners available and car service is completed same day. Dealership is also flexible with loaner return if you can't make it back until the following day to pickup your car. More

I have been a customer at Salerno Duane Infinity for almost six years with two vehicles. Sue and Ali are the best service managers I have ever worked with in the 30 years I've owned a car. They are prof almost six years with two vehicles. Sue and Ali are the best service managers I have ever worked with in the 30 years I've owned a car. They are professional and friendly and have always made me feel welcomed. Appointments are made according to my schedule, loaners are always made available, and service is done on time. But it is the extra mile they go to when there is a problem. Both Sue and Allie are so pleasant to deal with, I never dread going to get the car serviced. One example: My previous car was not bought at that dealership, but I moved to the area and began having the car serviced there. I had two new tires put on and had to drive to see a very ill parent. While there, one of the tires became flat. When I called it was close to closing, knowing I was under pressure with my family, rather than have me go through the road side service, Allie sent someone with a loaner for me and then took the car back to get the tire assessed and ultimately repaired. I felt that this was beyond the scope of the job and really represented caring for the customer.But this type of service is routine at this dealership and when it came time to buy a new car, I really didn't want to leave this service. More

Raz Pomar is an exceptional salesman, I found him to give 100% to... everything. He is a dedicated hard working, intelligent, detail-oriented, high caliber, honest, quality person which is displayed in his w 100% to... everything. He is a dedicated hard working, intelligent, detail-oriented, high caliber, honest, quality person which is displayed in his work. He is always more than willing to altruistically help others, which in the landscape of business today is hard to come by. He will put the time in to build long lasting relationships. More

I brought my new G25x in for routine service and waited in Salerno Duane's customer lounge. Upon arrival, I had mentioned a minor foreign sound (low volume beep), but was unable to identify where the soun in Salerno Duane's customer lounge. Upon arrival, I had mentioned a minor foreign sound (low volume beep), but was unable to identify where the sound was originating. After completing the routine service (quite promptly), Allie arranged for a technician to take a ride with me so they could identify the sound and make the appropriate repair. The technician heard the sound, but could not readily identify the problem. He expressed the need to keep it for further testing at which time Allie arranged a loaner so I would not be inconvenienced. Later that day, Allie called to alert me that they had found the problem, ordered the replacement part (via overnight delivery), and I could expect the car to be ready for pickup the following day, which it was. Problem solved. The take away from the experience is that everyone with whom I had contact made every effort to accommodate and to minimize any potential inconvenience. I have purchased 4 Infinitis over the past 10 years and the service has always been of this quality. Customer service is obviously very important to Salerno Duane and its employees exemplify the characteristic. The car was also freshly washed and ready to go when I arrived for the pickup. More

Salerna Duane of Denville is a friendly personable dealership who makes the car buying experience a pleasure. Art Blenner helped me through the entire process, answered any question I had, and never m dealership who makes the car buying experience a pleasure. Art Blenner helped me through the entire process, answered any question I had, and never made me feel pressured. It is refreshing to see that Art's excellent service does not stop after the papers are signed. Art is there for you for any questions or concerns you may have about your new vehicle. More

The entire experience was truly exceptional thanks to Andrew Glick and the Salerno Duane Infinity team. Andy was knowledgeable, personable, and willing to listen to and work to achieve our car buying go Andrew Glick and the Salerno Duane Infinity team. Andy was knowledgeable, personable, and willing to listen to and work to achieve our car buying goals. I would recommend his service to anyone. Again, Andrew Glick facilitated a truly exceptional car buying experience. More

We have purchased 4 new Infiniti vehicles over the past 10 years, all from Salerno Duane. We have a unique driveway (very steep) and most cars (all but SUV type) scrape as you pull in. I met with Gerry L 10 years, all from Salerno Duane. We have a unique driveway (very steep) and most cars (all but SUV type) scrape as you pull in. I met with Gerry Leon and told him I wanted to go with a sedan, but described the issue. He offered to take the vehicle we were interested in for a test drive to my house so we could test it on our driveway. Since the G25x is AWD, and the wheel base is shorter than my other Infinitis, we both thought it would work, but really needed to be sure. We appreciated his understanding of our concern and when the car could be easily driven up the driveway without scraping, we made a deal. Gerry also went way out of his way to help resolve an issue with satellite radio. He was extremely courteous and patient throughout the entire process and has followed up with me on several occasions since delivery to be sure we are happy with the vehicle. I whole-heartedly recommend a visit with Gerry if you are interested in a great car, a great value, and top quality service. Our experience with the service department (Allie & Susan) has also been stellar. More