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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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September 06, 2022

Joe was great to work! I appreciated the loaner. The mechanic got my car back on track…. There’d been some deferred maintenance. More

by JUDY.D.JORDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 05, 2022

Alice is the best. Always helpful and able to make me feel comfortable returning to. The dealership. More

by LUKE CATANZARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 27, 2022

Allie in Customer Service is a pleasure and makes you feel welcomed. Efficient, friendly and a great asset to the Salerno team. More

by JSPENCE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 22, 2022

Excellent as always. Allie takes great care of me, and my Infinity. Best ever, and won't go anywhere else. More

by JOECORA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 19, 2022

Quick turnaround. I gave Salerno an aftermarket AC Compressor part for my Q50 and they installed it in 1 day. More

by AM7398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 19, 2022

Not too pleased with the fact they sold me a car with issues . Not happy with that More

by R.SMITH09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Aug 29, 2022 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

August 17, 2022

SERVICE WAS GREAT. ALLIE IS THE BEST. I HAVE BEEN DEALING WITH HER SINCE I LEASED MY FIRST INFINITI IN 1995. More

by THLANAGER
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 16, 2022

Excellent service and very friendly staff. I was updated on my vehicle and everything was done in a timely manner. More

by Marta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSUE MELGAR
Aug 18, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 09, 2022

Always a pleasant experience here. Quick and efficient & car was clean. Joel was great to work with. More

by coley322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 02, 2022

I always use this dealership. The professionalism, promptness and excellent customer service keeps me returning. More

by YVEBON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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