Genesis of Denville - Service Center

Great Service This was my first time at this location and it was a very nice experience. The snacks area was well stocked with coffee, tea, water. The service was o This was my first time at this location and it was a very nice experience. The snacks area was well stocked with coffee, tea, water. The service was on-point and the speed of service was also great! I was there very early in the morning. The wifi was great, so I was able to work while I waited! More

no complaints, always smooth and friendly service department. Answered all questions I had and took care of recall I wasn’t even aware of. Followed up with me on wait time and I left with a clean car department. Answered all questions I had and took care of recall I wasn’t even aware of. Followed up with me on wait time and I left with a clean car 😁 More

Tire repair done quickly I had a flat tire and Salerno Duane Infiniti was able to fit me in right away. They repaired the tire, performed their usual check of all fluids, brak I had a flat tire and Salerno Duane Infiniti was able to fit me in right away. They repaired the tire, performed their usual check of all fluids, brakes...and returned my car fully washed, vacuumed with clean windows in less than hour. Great experience. More

Allie Hoffman is very helpful. She is Punctual and polite, Allie helped me get the loaner car I needed. Would highly recommend her to others. is very helpful. She is Punctual and polite, Allie helped me get the loaner car I needed. Would highly recommend her to others. More

Oil Change and Tire Rotation Overall my experience was very positive. The only recommendation I have is to clearly communicate the charges once completed. I had to ask several tim Overall my experience was very positive. The only recommendation I have is to clearly communicate the charges once completed. I had to ask several times. More

Alignment Made appointment on the same day and was able to get me in quickly. Service was fast. Never had an issue with taking my car to infinity. Waiting are Made appointment on the same day and was able to get me in quickly. Service was fast. Never had an issue with taking my car to infinity. Waiting area was Nice and accommodated my whole family. More

Great job by all Helped out by getting my car in and out in a timely manner. Needed a quick fix on the computer before driving it during the holidays. Helped out by getting my car in and out in a timely manner. Needed a quick fix on the computer before driving it during the holidays. More

11/18/19 service Service adviser was more than helpful but it was very much a manual process in determining what repairs items were covered under warranty, This should Service adviser was more than helpful but it was very much a manual process in determining what repairs items were covered under warranty, This should be fully automated. More

Friendly Service This visit was pretty simple. Service was very friendly and accommodating. Prior service was more involved and service was excellent. I literally d This visit was pretty simple. Service was very friendly and accommodating. Prior service was more involved and service was excellent. I literally drove right past my old Infiniti dealership near my kid's school and then drove another 35 minutes to come here, and I'll do it again next time too. More

Great I had my first service with Duane Salerno and it was a great experience. They made everything very easy and I was in and out of there in the promised I had my first service with Duane Salerno and it was a great experience. They made everything very easy and I was in and out of there in the promised time. More