983 Reviews of Genesis of Denville - Service Center
Nice to have a loaner Went for standard service/maintenance. Techs found issues on tires and brake pads. I was then offered a loaner which is very nice(instead of waiting h Went for standard service/maintenance. Techs found issues on tires and brake pads. I was then offered a loaner which is very nice(instead of waiting hours in lobby). More
Best Dealership! This newly renovated dealership is just beautiful, The service manager, Allie went out of her way to give me a tour of the facility. She was gracious This newly renovated dealership is just beautiful, The service manager, Allie went out of her way to give me a tour of the facility. She was gracious and helpful! More
Great service Great people, excellent service.. I will always bring my car to get service in this place, they are awesome in every sense of service, work and costum Great people, excellent service.. I will always bring my car to get service in this place, they are awesome in every sense of service, work and costumer service More
Excellent service Despite it took long time to fix due to back ordered parts, they allowed me to use their loaner entire repair period and it helped me a lot. Their se Despite it took long time to fix due to back ordered parts, they allowed me to use their loaner entire repair period and it helped me a lot. Their service work is always precise and accurate. Highly recommended. More
Excellent and efficient service Able to make appointment easily, very efficient service and cost was what I expected. Clean and up to date waiting area with nice amenities. People w Able to make appointment easily, very efficient service and cost was what I expected. Clean and up to date waiting area with nice amenities. People were friendly. Would recommend they introduce themselves when speaking with you so you know who they are. More
different sound exhaust leak. Since I have old model G37x, she let me think about exactly what I want to do fix my Y pipe exhaust. Quick in and out service. Since I have old model G37x, she let me think about exactly what I want to do fix my Y pipe exhaust. Quick in and out service. More
Efficient service appointment Love the pleasant service experience here.. Comfortable waiting room with snacks while you wait. Service completed quickly. Knowledgeable service repr Love the pleasant service experience here.. Comfortable waiting room with snacks while you wait. Service completed quickly. Knowledgeable service representative explained everything. Fair prices and free carwash-love it!! More
Smooth process Andrew Montoya, the service representative, did a wonderful job assisting me, as well as, the employees within the service vicinity. Service was quic Andrew Montoya, the service representative, did a wonderful job assisting me, as well as, the employees within the service vicinity. Service was quick and responsive. More
Amazing experience Allie and team were thorough and addressed my concerns. Offered important and timely information to help guide my decision. Thank you for your timely Allie and team were thorough and addressed my concerns. Offered important and timely information to help guide my decision. Thank you for your timely professional service! More
Vibrating steering wheel We brought the car in for a shaking steering wheel. They cut the rotors and they said it was good. Two days later we were on the highway and it was vi We brought the car in for a shaking steering wheel. They cut the rotors and they said it was good. Two days later we were on the highway and it was vibrating, not as badly as before but still shaking. We brought it back again and we’re told we need new tires, alignment, breaks, pads, etc. why didn’t they figure it out when we brought it in the first time? It was very inconvenient to have to bring the car back a second time for the same issue. More