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Genesis of Downtown Chicago
Chicago, IL
11 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Latest Reviews
November 26, 2025
I am EXCEEDINGLY pleased with the service department at
the Downtown Napleton Genesis dealership especially the tremendous professionalism and follow through by service specialist Sandra Cardona. She frequ
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by fhayzeb
Employees Worked With
Sandra Cordona
April 22, 2025
Genesis Downtown Chicago is a terrific place to service
you r car !
On time
Friendly
Efficient
They explained everything thoroughly !
I’ll be back !
Larry
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by Falcon3500
Employees Worked With
Michael Zelko
March 21, 2025
Don’t trust these guys.
Brought my car in to be looked at, waited days to hear anything back. Was charged for work i didn’t ask for and have to chase them down to resolve an
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by Javy Guardado
Employees Worked With
Fernando / Ulisses
