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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
718 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 718 reviews
May 21, 2025
The staff are very professional, knowledgeable, and courteous. They have provided good service to my vehicle. courteous. They have provided good service to my vehicle. More
by sakyler703
Verified Customer
May 20, 2025
John was professional , attentive, and courteous. My first time there and could not be more pleased with the experience My first time there and could not be more pleased with the experience More
by AARON.MYL
May 20, 2025
They lack communication etiquette. They initially told me they'd have my car ready in 3 days and it turned into a 10 day affair. There were several days I left voice messages for the They initially told me they'd have my car ready in 3 days and it turned into a 10 day affair. There were several days I left voice messages for them and didn't get replies until a day or 2 later. More
by TimHouston
May 18, 2025
Professional, knowledgeable and helpful. Superior product knowledge with a real world grasp of what makes great customer service. Superior product knowledge with a real world grasp of what makes great customer service. More
by K2SERVICE
May 18, 2025
Paul Park is awesome. He explained everything I need to know to lease my next vehicle. I signed 10 minutes after I test drove the vehicle. Top notch. He explained everything I need to know to lease my next vehicle. I signed 10 minutes after I test drove the vehicle. Top notch. More
by ronaldso
May 17, 2025
Please train your “work from home” emolyees how long the service will actually take! I’m not at luxury of taking off work and simply handing out at dealership for hours and hours and I don’t have luxury to service will actually take! I’m not at luxury of taking off work and simply handing out at dealership for hours and hours and I don’t have luxury to work from home! I was told service would take 30 minutes, it took 1.5 hours and then another 20 min to bring car back to the lot! Unacceptable! More
by YZISKEL
Employees Worked With
May 17, 2025
Genesis Customer service is the absolute worse and since getting my GV70 end of December, I have had nothing but problems. Buyers remorse and have told everyone not to buy a Genesis! getting my GV70 end of December, I have had nothing but problems. Buyers remorse and have told everyone not to buy a Genesis! More
by darylderleth
Employees Worked With
May 15, 2025
Very profesional and a relaxed atmosphere in the dealership Jason was curtíos and very helpful. dealership Jason was curtíos and very helpful. More
by TONYLOPEZONE
May 14, 2025
Not very good. Poor communications, unexplained delays in the repairs. Not what I was expecting. Poor communications, unexplained delays in the repairs. Not what I was expecting. More
by DBRAIL
May 13, 2025
First time at Genesis of Inglewood and it was a fantastic experience. Everyone I met was super professional and went out of their way to help me out. experience. Everyone I met was super professional and went out of their way to help me out. More
by jeffcoat3022
