Genesis of Englewood powered by Benzel-Busch - Service Center

The staff are very professional, knowledgeable, and courteous. They have provided good service to my vehicle. courteous. They have provided good service to my vehicle. More

John was professional , attentive, and courteous. My first time there and could not be more pleased with the experience My first time there and could not be more pleased with the experience More

They lack communication etiquette. They initially told me they'd have my car ready in 3 days and it turned into a 10 day affair. There were several days I left voice messages for the They initially told me they'd have my car ready in 3 days and it turned into a 10 day affair. There were several days I left voice messages for them and didn't get replies until a day or 2 later. More

Professional, knowledgeable and helpful. Superior product knowledge with a real world grasp of what makes great customer service. Superior product knowledge with a real world grasp of what makes great customer service. More

Please train your “work from home” emolyees how long the service will actually take! I’m not at luxury of taking off work and simply handing out at dealership for hours and hours and I don’t have luxury to service will actually take! I’m not at luxury of taking off work and simply handing out at dealership for hours and hours and I don’t have luxury to work from home! I was told service would take 30 minutes, it took 1.5 hours and then another 20 min to bring car back to the lot! Unacceptable! More

Genesis Customer service is the absolute worse and since getting my GV70 end of December, I have had nothing but problems. Buyers remorse and have told everyone not to buy a Genesis! getting my GV70 end of December, I have had nothing but problems. Buyers remorse and have told everyone not to buy a Genesis! More

Very profesional and a relaxed atmosphere in the dealership Jason was curtíos and very helpful. dealership Jason was curtíos and very helpful. More

Not very good. Poor communications, unexplained delays in the repairs. Not what I was expecting. Poor communications, unexplained delays in the repairs. Not what I was expecting. More

First time at Genesis of Inglewood and it was a fantastic experience. Everyone I met was super professional and went out of their way to help me out. experience. Everyone I met was super professional and went out of their way to help me out. More

My entire experience with Genesis of Englewood was excellent starting with the receptionist who answered the phone to dealing with John and also the service! Thank you excellent starting with the receptionist who answered the phone to dealing with John and also the service! Thank you More