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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
635 Reviews

635 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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July 29, 2025

Way too expensive. Should have explained more what was included in the price to my son. More

by Sxpatel2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

I loved my experience at this dealership location. It was well run and organized. There was someone to greet me and connect me with someone right away. I worked with Ryan, who made the experience such More

by jennifer.lomma
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

.A more spacious and comfortable customer waiting lounge is needed. More loaner cars should be available. More

by JOANFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Great job. Quick turnaround. Loaner car provided with no problem. Highly recommend the service and team. More

by JEFFAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return wi More

by EISENBERG1998
Recommend Dealer
No
Employees Worked With
John Skopetos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
July 27, 2025

Ver poor communication skills Unless I chased them nobody gets back to you and, when you you wait too long and get people who are uninformed about the status of your vehicle. Lastly the vehicle was return wi More

by EISENBERG1998
Recommend Dealer
No
Employees Worked With
John Skopetos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
July 25, 2025

Good experience…always helpful . .see you guys next time …valet team is the the best More

by ROOZEENA2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Jason was a great at providing service and answering all of my questions. Scheduling an appointment and a loaner was super easy and convenient. More

by SARAHELBERY8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Quick efficient service. Scheduling to picking up my car was an easy process overall. However this survey app was difficult to use to enter this message. More

by JACQUE.Y.PARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Very un professional did not help me at all and they gave me a loaner car that broke down on me on the road and did not even fix my car that I dropped off and left it for a week all they did was update my ca More

by Mohamed tobishat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly McNichol
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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