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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
600 Reviews

600 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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July 07, 2025

I always get top-tier service when I visit. The service team is always courteous, professional and attentive to my needs. More

by pluckwild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

I arranged to have my car picked up weeks before the service date for a routine 8,000 mile maintenance; one of the perks when you buy a Genesis. It was picked up early in the morning. But by the followi More

by Alan Goldstein
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Morgan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great customer service and hospitality. Everytime I step in at genesis @ Englewood, New Jersey always greeted and treated well. Thank you, Jason. More

by STARJDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great service. Clean modern facility. Kelly, Jason and Karen make a great team. Far better than Genesis service experience elsewhere. More

by PAULFKRUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

good and efficient service. I didnt see availability for valet pickup when making the appointment through the Genesis app More

by rcon
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
July 01, 2025

The wait was for too long for a simple recall, over 2 hours. No one communicated until it was almost completed and your waiting area is extremely uncomfortable. More

by LINDABILIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

First time therewith a tow in so a bit confusing. Once things were straightened out, everything good. Very nice people to deal with. More

by Dtrail5
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morgan
June 30, 2025

Sales Rep & Service Advisor excellent, however, after 297 miles msg came on dash to check break systems. Car bucking wherever you touched the breaks. Told it had something to do w/an update & assured me it More

by MONICATNEUMANN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berk Berkman
June 30, 2025

Thank you for the quick and Prompt customer service on my GV 80. Check in was smooth and efficient. More

by dbkna219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The service was good. I live the concierge service that delivers the car. Very convenient! More

by FUCHSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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