Kelly McNichol

Loved the Customer Service they answered every question and communication was perfect. Service to the vehicle was great. and communication was perfect. Service to the vehicle was great. More

by JESNELBUTLER Verified Customer Verified Customer

Report | Print

Excellent service with good communication throughout the service. Front to back taking care of clients service. Front to back taking care of clients More

by TEDBORROUM Verified Customer Verified Customer

Report | Print

Prestigious, professional and knowledgeable. With a wide array of vehicles. And colors and coffee as well. With a wide array of vehicles. And colors and coffee as well. More

by ALVIN.TANENBAUM Verified Customer Verified Customer

Report | Print

Amazing experience from start to finish. Kelly is the best and her team did an outstanding job. Kelly is the best and her team did an outstanding job. More

by DAVEZ73 Verified Customer Verified Customer

Report | Print

Instructions clear, service timely and efficient, customer service top notch, communication was clear and direct customer service top notch, communication was clear and direct More

by ROB.BAREA Verified Customer Verified Customer

Report | Print

great service David attends to my perticular issues car comes back clean loaner car service comes back clean loaner car service More

by SLASALA320 Verified Customer Verified Customer

Report | Print

The have been great, They have made everything very easy so far. I would recommend them. so far. I would recommend them. More

by TELENINJA Verified Customer Verified Customer

Report | Print

Always great service! Up to date progress while in service with video! Love the pick up ad deliver car the valet service Up to date progress while in service with video! Love the pick up ad deliver car the valet service More

by joeyb711 Verified Customer Verified Customer

Report | Print

Very bad experience with Genesis of Englewood. They picked up my car from my gar​ege for service. Instead of going straight, the valet drove my car to the Bronx, stopped there, and even picked They picked up my car from my gar​ege for service. Instead of going straight, the valet drove my car to the Bronx, stopped there, and even picked up staff without my permission. My car was used like a shuttle. Then the driver stopped in a bus lane for a while doing who knows what, opened my trunk, and I got a $50 ticket. I have video and photos. Management was worse. Richard (GM) and Kelly (Service Manager) ignored me for months, then acted dismissive and blamed “bad actors” instead of taking responsibility. Do not use their valet service. You have no idea where your car will go or what they will do with it. Unprofessional and unacceptable. More

Report | Print

The gentleman that took care of me was terrific. He was very insightful. He kept me up on whatever it was being done. They showed me some video of everything. I appreciated that so I had a great exp He was very insightful. He kept me up on whatever it was being done. They showed me some video of everything. I appreciated that so I had a great experience with your service department. More

by MICHAELTYRKA Verified Customer Verified Customer

Report | Print