Kelly McNichol
Service Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
Languages Spoken
English
279 Reviews
Write a Review279 Reviews of Kelly McNichol
June 22, 2026
Very professional, straightforward, and no fuss. Booking and modifying service appointment online was very easy. Service team was expecting arrival, and vehicle dropoff was very smooth. Staff was ve Booking and modifying service appointment online was very easy. Service team was expecting arrival, and vehicle dropoff was very smooth. Staff was very clear in communicating what will be done and by approximately when. Waiting area was clean and functional with complimentary beverages, snacks, and strong Wi-Fi. Staff clearly communicated status update and, once complete, the work done. Overall, a very easy, no-fuss process. More
Other Employees Tagged: John Skopetos
June 18, 2026
Excellent service with highly professional treatment. All issues were addressed and attended to. Quality dealership. All issues were addressed and attended to. Quality dealership. More
Other Employees Tagged: Jon Koyfman
June 14, 2026
Excellent many thanks for helping out a a a a a a as a a a a More
Other Employees Tagged: John Skopetos
June 14, 2026
Kelly was excellent in servers she is the best you have someone that knows what she is doing and talks to you about your needs (sent with Gentle Effect) someone that knows what she is doing and talks to you about your needs (sent with Gentle Effect) More
Other Employees Tagged: Kelly McNichol
June 10, 2026
Kelly made the experience seamless. She knew and listened to everything I asked for and talked about. She was pleasant and very helpful throughout the process. She even offered me a cof She knew and listened to everything I asked for and talked about. She was pleasant and very helpful throughout the process. She even offered me a coffee or something to drink. She explained things to me and called me as well. Kelly was awesome and I'd gladly do business with her again. The loaner car people were cool too. They were attentive and helped every way they can. I also appreciated the tech video and them driving my car back to me to switch to the loaner. Kelly is an MVP though More
Other Employees Tagged: Kelly McNichol
June 09, 2026
Ms. McNichol took excellent care, time and patience. She greeted me with a smile at 8:00 on a Saturday morning. She kept me informed and was very professional as well as knowledgeable. greeted me with a smile at 8:00 on a Saturday morning. She kept me informed and was very professional as well as knowledgeable. More
Other Employees Tagged: Kelly McNichol

