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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
527 Reviews

527 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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January 17, 2025

Quick seamless service, would recommend. Had used concierge service for my vehicle recently. Even had a complimentary wash. More

by mvenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Customer service was great but the wait was very long. I waited 4.5 hours. More

by LILLIANJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

John is courteous and professional. Upon my arrival he explained the recall/update process to me. He was honest and accurate about my wait time and gave me vehicle status through the More

by TheBMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Process was customer friendly and Jason was very helpful and accommodating. Tech Luis also very helpful. More

by SAPD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Valet service wa a big plus and Jasons was in constant contact during the entire service period. Got the car back same day. Tire replaced too! Very happy customer. More

by joeyb711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

John was great and he had my car finished quicker than originally promised. It was a great experience. More

by GIDJET777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Always great service. Joe and his team provide the best experience in all of Bergen county! More

by JWHOOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Customer service was great! Maintenance was performed speedily, and I was back in my vehicle within a day. More

by LEMUEL.GRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Jason Morgan was professional and friendly! I was attended to as soon as I arrived and had a great experience. Thank you! More

by TTRACY1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

The service provided was great. This dealership knows white-glove service. I would give 5 stars but it did take days for them to return my call and they didn’t reset my service indi More

by NICOLE.M.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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