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Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
527 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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527 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
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January 04, 2025
The professionalism of the car dealership was fantastic. Tamara did above and beyond to get me the car that I wanted. They did everything possible to accommodate my needs. Thank you Tamara did above and beyond to get me the car that I wanted. They did everything possible to accommodate my needs. Thank you More
by MPICONE713
Verified CustomerEmployees Worked With
January 03, 2025
My experience with Genesis of Englewood was a pleasant one. From the time I pulled up, we were greeted directed to the office while they surveyed the car and documenting with pictures. I was then given one. From the time I pulled up, we were greeted directed to the office while they surveyed the car and documenting with pictures. I was then given the option to wait and get my vehicle back the same day or take a loaner and return the following day. I chose to wait in their waiting area. It was an over good experience and Jason was helpful and knowledgeable. More
by LAURALYNN.STAMP
Employees Worked With
January 02, 2025
Fast response, answered all questions. Great experience. Jason and team put my mind at ease and was professional. Great experience. Jason and team put my mind at ease and was professional. More
by SANDRA.SZPICEK
January 02, 2025
After an initial mix up with my appointment the service team went out of their way to recover and deliver an excellent experience. team went out of their way to recover and deliver an excellent experience. More
by JLOMORIELLO
January 01, 2025
After dealing with mahwah genesis this was a pleasure. Jason Morgan kept us well informed and was very attentive Jason Morgan kept us well informed and was very attentive More
by JWOLF0321
Employees Worked With
January 01, 2025
Jason was available the whole time, friendly, and kept me informed. I decided to wait, which was a mistake, because the wait was longer than I anticipated, but I was comfortable and all got taken care of in informed. I decided to wait, which was a mistake, because the wait was longer than I anticipated, but I was comfortable and all got taken care of in the end. More
by gailniederman
Employees Worked With
January 01, 2025
Jason was great and super helpful and easy to work with A true professional He helped me get in and out of the service very efficiently A true professional He helped me get in and out of the service very efficiently More
by JCATRALL
Employees Worked With
December 31, 2024
John Paul was amazing! We received great service and great follow through. He also took time to explain the vehicle features and was patient during our test drive. Would We received great service and great follow through. He also took time to explain the vehicle features and was patient during our test drive. Would recommend the dealership and John Paul to anyone! More
by Hill656
Employees Worked With
December 30, 2024
My car was not there when I came to pick it up the manager didn't know were it was. I had a loaner car for the weekend. On bring the car back a truck kick up a rock in the windshield and cracked it. I manager didn't know were it was. I had a loaner car for the weekend. On bring the car back a truck kick up a rock in the windshield and cracked it. I reported it. I then was told that I needed to give them $1'000;in cash to have it replaced or my credit card.. The manager would not come out to talk to me. I have insurance USAA and my insurance company told me not to worry I have full glass coverage just submitte the claim. I did and they took care of it. Your manager still had a copy of my credit card which I was not pleased to leave. Your policy should be told to the person before hand not after something happens. More
by SWEE67921
Employees Worked With
December 29, 2024
I scheduled an appointment with a loaner. Would have been nice if loaner was ready. Would have been nice if loaner was ready. More
by OREncpa
Employees Worked With
