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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
559 Reviews

559 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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January 05, 2025

The team overall did a great job and provided excellent service. Would recommend purchasing a vehicle from and servicing Genesis at dealer. More

by kiapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Matthew Paparazzo
January 04, 2025

Jason was perfect got me in fixed problem and out was very attentive to my needs and time frame. Was very thorough with my gv80 even helped after it was delivered with getting my screen fixed in 2minutes More

by Mong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The dealership was great. The customer service from the moment you pulled into the parking lot was exceptional. Your questions were answered immediately and you were guided More

by TBRESLAW418
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes, Matthew Paparazzo
January 04, 2025

John at Genesis in the Service Dept was simple wonderful ! John went above and beyond to help me. He was concerned my tire was not safe to drive So he arranged a loaner for me until my car was repaired. Th More

by LOURESBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The professionalism of the car dealership was fantastic. Tamara did above and beyond to get me the car that I wanted. They did everything possible to accommodate my needs. Thank you More

by MPICONE713
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

My experience with Genesis of Englewood was a pleasant one. From the time I pulled up, we were greeted directed to the office while they surveyed the car and documenting with pictures. I was then given More

by LAURALYNN.STAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Fast response, answered all questions. Great experience. Jason and team put my mind at ease and was professional. More

by SANDRA.SZPICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koyfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Paparazzo
January 02, 2025

After an initial mix up with my appointment the service team went out of their way to recover and deliver an excellent experience. More

by JLOMORIELLO
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

After dealing with mahwah genesis this was a pleasure. Jason Morgan kept us well informed and was very attentive More

by JWOLF0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Jason was available the whole time, friendly, and kept me informed. I decided to wait, which was a mistake, because the wait was longer than I anticipated, but I was comfortable and all got taken care of in More

by gailniederman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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