Genesis of Englewood powered by Benzel-Busch - Service Center

Terrible communication and lack of responsibility when mistakes are made on their end, blaming customer mistakes are made on their end, blaming customer More

They drove car to another location. Long delay getting car back as they need to send valet. Long delay getting car back as they need to send valet. More

Everything went great, very easy to deal with and the valet service was such an amazing convenience valet service was such an amazing convenience More

Everyone in the in the service department are a helpful & a pleasure to deal with. a pleasure to deal with. More

I had gone to another genesis dealer with the same issue on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 days they diagnosed the issue ordered the part and corrected the problem - one small issue remained but they were responsive and proactive More

Convenient location, can walk in town when waiting. Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alt Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alter, if necessary. All this, and no charge. More

He is smart, responsive, and helpful. I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the sho I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the showroom, so my brother could go home, and then put the groceries into my car when it was ready. More

Customer service was great! They communicated with me every step of the way and delivered on time and exactly what was promised! They communicated with me every step of the way and delivered on time and exactly what was promised! More

The dealership was Clean organized and the staff was very efficient and kind. I would recommend this dealership to my friends and family. efficient and kind. I would recommend this dealership to my friends and family. More

Well explained. on any questions. A great service experience. Finish on time with streaming steps. on any questions. A great service experience. Finish on time with streaming steps. More