Genesis of Englewood powered by Benzel-Busch - Service Center

Very professional and thorough. John and his team ensured that my car was well taken care of. I will be revisiting them for any future service needs! John and his team ensured that my car was well taken care of. I will be revisiting them for any future service needs! More

Zero follow up. Not truthful. The service manager and Jason agreed that the fuel door was t be replaced as a warranty repair. No follow up to that agreement, even th Not truthful. The service manager and Jason agreed that the fuel door was t be replaced as a warranty repair. No follow up to that agreement, even though I sent numerous emails and text messages. More

Everyone especially Jon Paul at the dealership was extremely helpful even though I was not the easiest to deal with. extremely helpful even though I was not the easiest to deal with. More

Everyone was helpful and made it a smooth and painless experience. They did a good job. experience. They did a good job. More

I had a really good experience at the dealer until the service was complete. It took more than one hour between the time Jason told me that the work was finished and the time my car was returned to me. Th service was complete. It took more than one hour between the time Jason told me that the work was finished and the time my car was returned to me. The unacceptable delay was unexplained as I continued to wait for the car. I watched guest after guest enter and leave the dealership before I finally got my car. More

Great professional staff and very helpful and courteous. Answered all my questions and were prompt with the timing. Guest lounge could use a little more amenities Answered all my questions and were prompt with the timing. Guest lounge could use a little more amenities More

Absolute worst dealership I have ever done business with and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, and shame on Genesis for selling themselves in the luxury category. Nothing about the dealership, the purchasing experience, the service experience, or the car itself is worthy of being in this category. More

I will tell all of my friends and family about the great experience I always have with your dealership . experience I always have with your dealership . More

Very please with gentleman that took my car and all employees were very courteous and thoroughly efficient. employees were very courteous and thoroughly efficient. More

John kept me updated and informed throughout the service appointment. Everyone was kind and courteous. appointment. Everyone was kind and courteous. More